RCMP commitments on responses to public complaints

Civilian review is essential for ensuring public trust and confidence. The Civilian Review and Complaints Commission for the RCMP (CRCC) is an independent body that reviews complaints about police officer conduct and may provide recommendations for RCMP policies and practices.

With nearly 20,000 police officers handling over 2.8 million interactions each year, complaints can be expected. They cover a range of potential concerns from improper attitude or lack of service to improper arrest and improper use of force.

When we do receive a complaint regarding the conduct of a police officer, our objective is to deal with it appropriately. Where the CRCC reviews a complaint or conducts an investigation, we cooperate fully to respond effectively to their independent findings and recommendations.

As part of our commitment to strengthening trust, transparency and accountability, the RCMP is providing an overview of all commitments we have made in response to CRCC recommendations. The overview includes the status of each recommendation that the Commissioner supported in her responses to the CRCC Chairperson. The table currently includes recommendations from reports published by the CRCC in 2020 and 2021 and more will be added as they are available.

To respect the privacy of individual complainants, names will be omitted from the summary.

The RCMP is tracking commitments made in response to:

  • Chairperson-Initiated Complaints: Complaints about RCMP member conduct can also be made by the Commission Chairperson if the Chairperson determines that there are reasonable grounds to investigate. Chairperson-Initiated Complaints are processed in the same manner as a complaint from a member of the public. A Chairperson-Initiated Complaint allows the Commission Chairperson to set the scope of the RCMP's investigation of a public complaint.
  • Public Interest Investigations: Public Interest Investigations can be launched in relation to a complaint received from a member of the public, or as a result of a Chairperson-Initiated Complaint.
  • Strategic Investigations: The Commission has the authority to conduct reviews of specified RCMP activities for the purpose of ensuring accordance with legislation, regulation, ministerial direction, or RCMP policies, procedures or guidelines. These reviews can be initiated by the Commission, or, at the request of either the Minister of Public Safety, or a provincial minister responsible for policing in a province where the RCMP provides service.
  • Individual Complaint Reviews: When a complaint is made, typically the RCMP carries out the initial investigation into the complaint and reports back to the complainant. If a complainant is not satisfied with the RCMP's handling of their complaint, they may request that the Commission conduct a review of the RCMP's investigation. Upon such a request, the Commission obtains all relevant material from the RCMP and assesses the RCMP's investigation of the complaint.

Progress on Commitments to the CRCC

Public Interest Investigation – Complaint regarding interaction between serving and retiring members of Surrey Detachment
Date received: 2017-08-11 Date responded: 2020-09-08
CRCC recommendation Commissioner's response Implementation status
That one subject member receive refresher training on the law governing vehicle searches. Supported Completed on 2021-01-25
Public Interest Investigation – Complaint about a strip search
Date received: 2018-12-10 Date responded: 2020-08-26
CRCC recommendation Commissioner's response Implementation status
That the RCMP provide the complainant with a written apology for the unreasonable strip search that was conducted. Supported Completed on 2021-01-28
That the RCMP consider amending the direction regarding bras and similar undergarments in section 5 of the current RCMP policy on personal search to address the concerns noted by the Commission. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
Public Interest Investigation and Chairperson-Initiated Complaint
Commission's Final Report into the RCMP's Response to Anti-shale Gas Protests in Kent County, New Brunswick
Date received: 2019-03-13 Date responded: 2020-06-17
CRCC recommendation Commissioner's response Implementation status
That the RCMP provide members who are engaged in the policing of public protests/public order policing with detailed, accurate interpretations of the conditions of any injunction or unique legal provisions that they are expected to enforce, obtaining legal advice as necessary. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That decisions to restrict access to public roadways or other public sites be made only with specific, objectively reasonable rationales for doing so, and if legally permissible, be done in a way that interferes with the rights of persons in as minimal a fashion as possible, for example, a buffer zone that is as limited in size as possible and an exclusion that is as short in duration as possible. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That, particularly when policing a public protest, members be cognizant of the limits of their powers, specifically in relation to curtailing protesters' ability to assemble and express themselves in a lawful manner. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That the RCMP require all members to review the RCMP's Native Spirituality Guide, and that all members involved in Indigenous policing, including members of tactical troops/public order units involved in policing protests by Indigenous persons, be required to attend a training program that is specifically aimed at understanding Indigenous cultural issues. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That the RCMP initiate collaboration with various Indigenous stakeholders with a view to developing a context-specific, practical procedure providing guidance to members with regard to the handling of sacred items in various contexts. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
Although there are reasonable rationales for maintaining separation between negotiators and operational planners, the RCMP should give consideration to more fully informing CNT members of the overall strategy being pursued, to avoid regrettable misunderstandings, which can damage relationships between the RCMP and members of the public. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
The RCMP should consider drafting a policy that is specifically tailored to the CNT's role in the circumstances of public order policing. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That, in situations such as public order policing when RCMP members may be required to arrest persons using plastic tie wrap handcuffs, the restraints only be applied with as much force as is necessary to safely restrain the arrested person. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That the Commanding Officer of each division identify training specifically aimed at understanding the cultural issues of the Indigenous communities found in their division and ensure that its members take said training. The results will be recorded on the members training record through HRMIS. Supported Partially completed
That the Commanding Officers of each division ensure that collaboration is initiated with their relevant local Indigenous stakeholders in order to develop appropriate and culturally sensitive procedures providing guidance to members with regard to the handling of sacred items in various contexts. Supported Partially completed
That the RCMP launch a Sharepoint collaborative environment site dedicated to Tier 2 and Tier 3 practitioners to ensure that they are kept current with the latest changes in legislation, techniques, methodologies, and case law related to the collection, use, and retention of OSI. Supported In progress: Federal Policing is developing initiative
That the RCMP develop a course covering the acceptable use of open-source intelligence with a focus of providing employees with an understanding of existing legislation, policy, privacy impacts, and case law related to the use of open-source intelligence. Once this course is completed, it should be made available online via the Infoweb Agora platform and communicated as such to all RCMP employees. Supported In progress: Federal Policing is developing initiative
In situations such as public order policing when members may be required to arrest persons using plastic tie wrap handcuffs, the restraints must only be applied with as much force as is necessary to safely restrain the arrested person. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
Public Interest Investigation – Complaint against actions taken during Kent County shale gas protests
Date received: 2018-12-13 Date responded: 2020-08-05
CRCC recommendation Commissioner's response Implementation status
That the RCMP require all members to review the RCMP Native Spirituality Guide, and that all members involved in Indigenous policing, including members of tactical troop/public order units involved in policing protests by Indigenous persons, be required to attend a training program that is specifically aimed at understanding lndigenous cultural issues. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
Public Interest Investigation – Complaint against actions taken during Kent County shale gas protests
Date received: 2018-12-20 Date responded: 2020-07-09
CRCC recommendation Commissioner's response Implementation status
That the RCMP initiate collaboration with various Indigenous stakeholders with a view to developing a context-specific, practical procedure providing guidance to RCMP members with regard to the handling of sacred items in various contexts. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
In situations such as public order policing when members may be required to arrest persons using plastic tie wrap handcuffs, the restraints must only be applied with as much force as is necessary to safely restrain the arrested person. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
Public Interest Investigation – Complaint against actions taken during Kent County shale gas protests
Date received: 2018-12-20 Date responded: 2020-07-03
CRCC recommendation Commissioner's response Implementation status
Particularly when policing a public protest, members must be cognizant of the limits of their powers, specifically in relation to curtailing protesters' ability to assemble and express themselves in a lawful manner. Supported Completed on 2020-06-17
Public Interest Investigation – Complaint against actions taken during Kent County shale gas protests
Date received: 2018-12-05 Date responded: 2020-07-09
CRCC recommendation Commissioner's response Implementation status
That the RCMP require all members to review the RCMP Native Spirituality Guide, and that all members involved in Aboriginal policing, including members of tactical troop/public order units involved in policing protests by Aboriginal persons, be required to attend a training program that is specifically aimed at understanding Aboriginal cultural issues. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
Public Interest Investigation – Complaint against actions taken during Kent County shale gas protests
Date received: 2018-11-14 Date responded: 2020-07-14
CRCC recommendation Commissioner's response Implementation status
That the RCMP initiate collaboration with various First Nations stakeholders with a view to developing a context-specific, practical procedure providing guidance to members with regard to the handling of sacred items in various contexts. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
Public Interest Investigation
Commission's Final Report Regarding the Events and the Actions of the RCMP Members Involved in the National Energy Board Hearings in British Columbia
Date received: 2017-06-23 Date responded: 2020-11-20
CRCC recommendation Commissioner's response Implementation status
That the RCMP consider implementing a specific policy regarding video-recording protests and demonstrations, setting out criteria and limits for video-recording protests and demonstrations and for video retention periods. Supported Completed 2021-04-14
That, in particular, all recordings and images of peaceful protests and demonstrations be destroyed as soon as is practicable. Supported Completed 2021-04-14
That the RCMP provide clear policy guidance describing what personal information from social media sites can be collected, the uses that can be made of it, and what steps should be taken to ensure its reliability. Supported Completed 2021-04-14
That the RCMP policy require the destruction of records obtained from social media sources containing personal information (such as screen captures of social media sites) once it is determined that there is no criminal nexus regarding the information. Supported Completed 2021-04-14
That the RCMP develop a policy providing that where the RCMP obtains personal information that is determined to have no nexus to criminal activity, the information should not be retained. Supported Completed 2021-04-14
That the RCMP develop a policy providing that where a licence plate number and any associated personal information has no nexus to criminal activity, the information should not be retained. Supported Completed 2021-04-14
That the subject Detachment review all policies concerning the collection, retention, and disclosure of personal information and take action to ensure that personal information is disclosed in accordance with legislation and policy. Supported Completed 2021-04-14
In addition to the CRCC recommendations, the Commissioner directed that the Division Criminal Operations Officers review the same policies as Recommendation 7. Supported Completed 2021-04-14
In its Final Report, the CRCC added a recommendation that the RCMP provide the Commission with an annual update on its progress in implementing the Commission's recommendations until the implementation is completed. Supported Partially completed
Commission's Final Report:
Chairperson-Initiated Complaint and Public Interest Investigation Into the RCMP's Investigation of the Death of Colten Boushie and the Events that Followed
Date received: 2020-01-21 Date responded: 2020-12-04
CRCC recommendation Commissioner's response Implementation status
That the two subject members be provided with operational guidance with respect to RCMP policy regarding the interviewing of witnesses. Supported In progress: F Division to implement
That the subject member be directed to review the reasons for detention listed in subsection 497 1.1 of the Criminal Code. Supported In progress: F Division to implement
That the RCMP review its policy OM 24.1. ("Interviews/Statements: Suspect/Accused/Witness") to address the treatment of in-custody witnesses interviewed in criminal investigations in which they are not suspects. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That the RCMP provide guidance, mentoring and/or training to the members of the Command Triangle with respect to witness handling. Supported In progress: F Division to implement
That three subject members be directed to review the RCMP's national policy OM 24.1. (''Interviews/Statements: Suspect/Accused/Witness"). Supported In progress: F Division to implement
That the RCMP provide a subject member with guidance, mentoring and/or training regarding the timely drafting of an Information to Obtain a Search Warrant. Supported In progress: F Division to implement
That the RCMP ensure that adequate resources are available in a timely manner for the investigation of major crimes. Supported In progress: F Division to implement
That RCMP senior management in the Division consider acquiring a Mobile Command Centre. Supported In progress: F Division to implement
That the involved members of the Major Crime Unit and Forensic Identification Services be directed to review the findings in this report with a senior member of the RCMP. Supported In progress: F Division to implement
That the involved members of the Major Crime Unit and Forensic Identification Services receive operational guidance with respect to RCMP policies and procedures related to the preservation and protection of evidence. Supported In progress: F Division to implement
That a senior member of the RCMP provide operational guidance to a subject member regarding the importance of protecting and preserving evidence at a crime scene. Supported In progress: F Division to implement
That, in future cases, the Major Crime Unit Commander ensure that a member of the Unit attend the crime scene in a timely fashion. Supported In progress: F Division to implement
That two subject members be directed to review the policy OM 25.2. "lnvestigator's notes" . Supported In progress: F Division to implement
That one subject member be directed to review this report with a senior Forensic Identification Services member and discuss the significance of the involvement of a bloodstain analyst at a blood-letting crime scene. Supported In progress: F Division to implement
That two subject members be directed to review this finding with a senior member of the RCMP. Supported In progress: F Division to implement
That one subject member as well as the three members of the Command Triangle be directed to read this report with a senior member of the RCMP. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That cultural awareness training be provided for all RCMP employees bearing in mind the factors identified in recent inquiries. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
Strategic Investigation
Review of the RCMP's Policies and Procedures Regarding Strip Searches
Date received: 2020-07-13 Date responded: 2020-09-02
CRCC recommendation Commissioner's response Implementation status
That the RCMP amend the national Operational Manual Chapter 21.2. "Personal Search" to ensure adequacy, appropriateness, clarity, and consistency with established jurisprudence. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That the RCMP revise divisional policies subsequent to making the recommended amendments to national Operational Manual Chapter 21.2. "Personal Search." Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That Depot Division enhance basic training, including scenario-based training (online or in person), to ensure that cadets are aware of the legal requirements and relevant policies and procedures for all types of personal searches. Supported Completed on 2021-04-02
That the RCMP introduce divisional-level mandatory training to ensure that members are cognizant of the legal requirements, policies, and procedures for strip searches, and that the RCMP include this training in the Operational Skills Maintenance Re-Certification. Supported In progress: Contract and Indigenous Policing developing this training
That the RCMP amend its national and divisional Operational Manual policies on personal searches to enhance transparency and accountability by ensuring that policies include an appropriate means of recording, tracking, and assessing compliance, thus facilitating internal evaluation and independent review. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That the RCMP, particularly in Nunavut, provide operational guidance to members with respect to the handling of vulnerable persons detained (as it relates, for example, to mental health issues and self-harm), and that it consider providing trauma-informed training. Supported Partially completed
That RCMP divisions provide operational guidance to members regarding strip search policies, proper articulation of the required reasonable grounds, documentation of the manner in which the search took place, and proper documentation of supervisory approval. Supported Partially completed
That the RCMP consider the Prince George RCMP Detachment's cell block Operational Manual ("PRISONERS: Guarding Prisoners/Personal Effects") and Prisoner Report form ("Prisoner Report - Personal Searches [Strip Searches]") as good practice for relevant detachments Force-wide. Supported In progress
That the RCMP consider providing relevant detachments with copies of the "Strip Search Policy Advisory" poster utilized at the Surrey RCMP Detachment. Supported In progress: Contract and Indigenous Policing are leading this initiative
That the RCMP provide clearer direction to divisions regarding the use of closed-circuit video equipment during strip searches in order for members to not infringe on the Charter rights of the person being searched. Supported In progress: Contract and Indigenous Policing are leading this initiative
Strategic Investigation
Review of the RCMP's Crime Reduction-Type Units
Date received: 2020-03-31 Date responded: 2020-09-10
CRCC recommendation Commissioner's response Implementation status
That the RCMP should explore the benefits of its crime reduction units exchanging information regarding their good practices. Supported Completed on 2019-09-01
That the RCMP should share best practices across divisions and districts about the manner in which criminal intelligence analysts and business analysts are employed in order to more effectively capitalize on a strength of the CRU program. Supported In progress: Contract and Indigenous Policing are leading this initiative
The RCMP's crime reduction initiatives and programs should explore a more comprehensive approach to coordination and cooperation with external partners. Supported In progress: Contract and Indigenous Policing are leading this initiative
That the RCMP should develop a national policy regarding the operations of its crime reduction units. Supported Completed 2021-04-22
Public Interest Investigation and Chairperson-Initiated Complaint - Complaint about arrest and detention
Date received: 2018-03-16 Date responded: 2021-02-12
CRCC recommendation Commissioner's response Implementation status
That the RCMP review the National Headquarters Operational Manual chapter 18.1, section 7.2, to consider whether the principles related to detention of persons for public intoxication and seeking alternatives to their detention may be applicable to other circumstances where intoxication is the overriding reason for detention. Supported In progress: E Division to implement
That the RCMP remind the subject District supervisors of the requirement to be thorough in their review of occurrence reports, and in particular, of the importance of ensuring that all occurrence reports are properly documented, especially those involving the arrest and detention of a person. Supported In progress: E Division to implement
That one subject member provide a written apology to the complainant for the arrest and detention. Supported In progress: E Division to implement
That the Officer in Charge of the subject Detachment provide an apology in person to the complainant for the arrest and detention. Supported In progress: E Division to implement
That the RCMP consider replacing the complainant's glasses, or reimbursing for the cost of replacement glasses, after the glasses were lost during the arrest. Supported In progress: E Division to implement
Public Interest Investigation and Chairperson-Initiated Complaint
Commission's Final Report: Chairperson-Initiated Complaint and Public Interest Investigation Into the Coquitlam Use of Force Incident Involving Mr. Myung Lee and Ms. Kap Su Lee
Date received: 2019-02-28 Date responded: 2021-02-25
CRCC recommendation Commissioner's response Implementation status
That two subject members be directed to read this report to emphasize the value of using proper problem-solving techniques to resolve calls for service. Supported In progress: E Division to implement
That two subject members be reminded of the importance of clearly articulating grounds of arrest. Supported In progress: E Division to implement
That three subject members be given operational guidance on the importance of ensuring the well-being of children after the arrest of caregivers. Supported In progress: E Division to implement
That the RCMP review its policies relative to ensuring welfare of children whose parents or caregivers are arrested or otherwise indisposed. A review of OM 18.1 Arrest & Detention is to be conducted and amended to include information identified in this recommendation. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That the RCMP apologize to a complainant for a subject member throwing the cell phone on the ground. In progress: E Division to implement
That the RCMP offer to reimburse a complainant for the damage to the cell phone. Any offer for reimbursement is to be based on the actual receipt from replacing the cell phone or on a reasonable amount based on current rates for similar product. At a claim be opened through the Division Claims Unit to contact the person to gather the necessary information, review, quantify and assess the claim. Supported In progress: E Division to implement
That one subject member receive operational guidance concerning the actions with respect to a person's cell phone. Supported In progress: E Division to implement
Public Interest Investigation – Complaint regarding detention in cells
Date received: 2018-08-30 Date responded: 2021-01-27
CRCC recommendation Commissioner's response Implementation status
That the RCMP Detachment Commander inform Crown counsel of the concerns with accepting long-term prisoners in the Detachment cells. Supported In progress: E Division to implement
That the RCMP review the recent Ontario Superior Court decision of R v Black to determine whether judicial review may be an appropriate remedy in future similar situations. Supported In progress: E Division to implement
That two subject members be provided with operational guidance on the requirement to document in their notebook the reasons for refusing a prisoner access to medical treatment. Supported In progress: E Division to implement
That two subject members be provided with operational guidance respecting search obligations when informed of contraband in cells. Supported In progress: E Division to implement
That the RCMP Detachment Commander determine whether this is a systemic problem and take remedial action as appropriate to ensure that chemical-dependent prisoners are afforded every opportunity for a treatment plan. Supported In progress: E Division to implement
That the RCMP apologize to the complainant for providing only one shower during the time spent in cells. Supported In progress: E Division to implement
That the RCMP amend its policies on prisoners to provide showers each day commencing with the second day of consecutive custody and to mandate the offer of appropriate toiletries if no shower facilities are available. Supported Completed on 2021-04-09
That the Detachment Commander remind all members of the subject Detachment of the importance of documenting actions taken during the course of their duties and that the members acknowledge this requirement in writing. Supported In progress: E Division to implement
Public Interest Investigation – Complaint about detention and quality of investigation
Date received: 2018-05-18 Date responded: 2021-02-08
CRCC recommendation Commissioner's response Implementation status
That one subject member be provided operational guidance concerning the taking of statements. Supported Completed on 2021-04-31
That the RCMP consider amending policy or procedures – either at the national or divisional level to address the concerns noted by the CRCC. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That one subject member be provided operational guidance concerning evidence collection. Supported Completed on 2021-04-30
That the RCMP consider adopting a national policy consistent with the "M" Division policy concerning photography of injuries Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That two subject members be providing additional training or mentoring by a subject matter expert on the topic of domestic violence investigations. Supported Completed on 2021-04-30
That one subject member be provided operational guidance concerning supervision of domestic violence investigations. Supported Completed on 2021-04-30
That the subject Detachment ensure that adequate measures are in place to regularly assess and document whether prisoners should be released. Supported Completed on 2021-04-30
Public Interest Investigation and Chairperson-Initiated Complaint – Complaint about conduct during sexual assault investigation
Date received: 2017-10-05 Date responded: 2021-03-11
CRCC recommendation Commissioner's response Implementation status
That one subject member be provided training concerning sexual assault investigations. Supported Completed on 2021-03-23
That one subject member be provided operational guidance and mentoring concerning the findings in this report. Supported Completed on 2021-03-23
That the current supervisor assess one subject member's sexual assault investigation skills. The onus will be on that supervisor to determine a suitable course of action, if any, to address the issues identified in the Commission's interim report. Supported Completed on 2021-03-23
Confirm launch date for the national sexual assault investigation course Supported In progress: Contract and Indigenous Policing leading this initiative
That the RCMP explore options to provide a training program to all police officers in the territory concerning the sexual assault investigation protocols within the territory, interagency collaboration, and the availability of resources. Supported In progress: G Division to implement
That the RCMP ensure that it retains briefing notes in such a manner that they are preserved for an appropriate period and that such briefing notes can be readily retrieved. Supported In progress: G Division to implement
Public Interest Investigation – Complaint about how the RCMP handled allegations against RCMP members
Date received: 2018-11-30 Date responded: 2021-03-22
CRCC recommendation Commissioner's response Implementation status
That an assessment be conducted, without delay, of whether the witness member's June 2011, allegations support a reasonable suspicion that a criminal offence or offences were committed by two subject members. Supported In progress: E Division to implement
That a reasonably thorough criminal investigation be conducted, without delay, should it be established that the witness member's allegations support a reasonable suspicion of criminal conduct. Supported In progress: E Division to implement
That the RCMP inform the complainant and the Commission, without delay, of the process engaged and its findings in response to these recommendations, subject to any legal constraints. Supported In progress: E Division to implement
That the Division engage a review forthwith to ensure that, whenever internal allegations of criminal conduct committed by RCMP members are made, reasonable case management practices are implemented without delay, including but not limited to:
a) File number assignment;
b) Clear responsibility tasking in writing;
c) Assurance that responsibility tasking is known by all members assigned to the file;
d) Indication of the assigned file number on all documents created, obtained or relevant to the investigation;
e) File storage in accordance with secure file management practices;
f) Creation of diary dates to ensure compliance with time limitations set out in Part IV of the RCMP Act or otherwise;
g) Regular status reports to clearly identified senior management;
h) Adherence to conflict of interest rules;
i) Status updates to complainants and affected parties, subject to Privacy Act requirements and reasonable concerns about security of information during a criminal investigation.
Supported In progress: E Division to implement
That the RCMP Commissioner provide a written apology to the complainant for the untimely and incomplete response to the subject member's allegations, which the complainant first provided on June 12, 2011. Supported In progress: Commissioner to implement
That the RCMP review its obligations under the Privacy Act, and determine whether it is subject to a statutory obligation to inform the third party, a subject member's first ex-wife, about the loss of her personal information. Supported In progress: E Division to implement
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