Commissioner’s commitments made from April 1, 2021 to March 31, 2022

Complaint type Topic Date responded
Individual public complaint Improper attitude and neglect of duty 2022-02-10
Individual public complaint Improper use of force, driving irregularity, neglect of duty and improper arrest 2022-02-02
Individual public complaint Improper attitude, neglect of duty, and improper arrest 2022-01-26
Individual public complaint Improper attitude and neglect of duty 2021-12-20
Individual public complaint Improper attitude and neglect of duty 2021-12-20
Individual public complaint Neglect of duty 2021-12-17
Individual public complaint Improper attitude, improper use of force, neglect of duty and improper arrest 2021-12-17
Individual public complaint Improper attitude 2021-12-17
Individual public complaint Improper arrest and service 2021-11-26
Individual public complaint Neglect of duty 2021-11-26
Individual public complaint Improper use of force and neglect of duty 2021-11-26
Individual public complaint Improper attitude, improper use of force, improper arrest and improper persons/vehicles search 2021-11-26
Individual public complaint Improper attitude, improper use of force, improper arrest, improper search of premises and improper persons/vehicles search 2021-11-26
Public interest investigation Complaint about the conduct of RCMP Members in a public complaint investigation 2021-11-18
Individual public complaint Neglect of duty, mishandling of property, oppressive conduct, improper arrest and improper search of premises 2021-11-15
Individual public complaint Improper attitude and improper search of premises 2021-11-12
Individual public complaint Improper use of force and neglect of duty 2021-11-12
Individual public complaint Neglect of duty 2021-11-05
Individual public complaint Neglect of duty 2021-11-03
Individual public complaint Improper arrest and improper search of premises 2021-11-03
Individual public complaint Improper use of force, neglect of duty, mishandling of property and improper arrest 2021-11-03
Individual public complaint Improper arrest and improper persons/vehicles search 2021-11-03
Individual public complaint Neglect of duty 2021-11-03
Individual public complaint Neglect of duty 2021-10-28
Individual public complaint Neglect of duty 2021-10-28
Individual public complaint Improper use of force 2021-10-28
Individual public complaint Improper attitude and neglect of duty 2021-10-19
Individual public complaint Improper attitude and neglect of duty 2021-10-19
Individual public complaint Irregularity - Evidence 2021-10-07
Individual public complaint Neglect of duty 2021-10-06
Individual public complaint Neglect of duty and improper search of premises 2021-09-28
Individual public complaint Improper attitude, improper use of force, irregularity in procedure, mishandling of property, improper arrest and improper persons/vehicles search 2021-09-27
Individual public complaint Neglect of duty 2021-09-27
Individual public complaint Improper attitude, neglect of duty and arrest 2021-09-23
Individual public complaint Improper attitude 2021-09-22
Individual public complaint Irregularity in procedure, neglect of duty, irregularity – Evidence and improper search of premises 2021-09-15
Individual public complaint Irregularity in procedure, mishandling of property and improper search of premises 2021-09-15
Individual public complaint Neglect of duty 2021-09-14
Individual public complaint Improper attitude, neglect of duty and improper arrest 2021-09-09
Individual public complaint Improper attitude, improper use of force, neglect of duty and improper arrest 2021-09-07
Individual public complaint Improper use of force 2021-09-07
Individual public complaint Improper attitude, neglect of duty and improper arrest 2021-08-25
Individual public complaint Improper attitude and neglect of duty 2021-08-25
Individual public complaint Neglect of duty 2021-08-25
Individual public complaint Neglect of duty 2021-08-23
Individual public complaint Improper attitude and irregularity in procedure 2021-08-23
Individual public complaint Improper use of force, neglect of duty and improper persons/vehicles search 2021-08-23
Individual public complaint Improper attitude and mishandling of property 2021-08-19
Individual public complaint Improper attitude 2021-08-19
Public interest investigation Complaint about the conduct of an RCMP dog handler during an arrest 2021-08-18
Individual public complaint Neglect of duty 2021-08-18
Individual public complaint Improper attitude, improper use of force, neglect of duty and improper search of premises 2021-08-18
Individual public complaint Irregularity in procedure 2021-08-17
Individual public complaint Improper attitude, neglect of duty and oppressive conduct 2021-08-17
Individual public complaint Neglect of duty 2021-08-17
Individual public complaint Neglect of duty 2021-08-16
Individual public complaint Improper use of force, neglect of duty and improper arrest 2021-08-16
Individual public complaint Improper attitude 2021-08-16
Individual public complaint Improper use of force 2021-08-16
Individual public complaint Improper attitude and neglect of duty 2021-08-16
Individual public complaint Improper search of premises 2021-08-16
Individual public complaint Improper attitude, improper use of force and improper arrest 2021-08-13
Individual public complaint Improper attitude and neglect of duty 2021-08-13
Individual public complaint Improper attitude, improper use of force, neglect of duty, statutory offence, improper arrest and improper search of premises 2021-08-13
Individual public complaint Neglect of duty 2021-08-12
Individual public complaint Neglect of duty 2021-08-12
Individual public complaint Improper use of force 2021-08-12
Individual public complaint Neglect of duty 2021-08-12
Individual public complaint Improper attitude. neglect of duty and improper arrest 2021-08-12
Individual public complaint Improper attitude, neglect of duty and mishandling of property 2021-08-06
Individual public complaint Improper attitude and neglect of duty 2021-08-06
Individual public complaint Neglect of duty 2021-08-06
Individual public complaint Improper use of force, neglect of duty and improper arrest 2021-08-06
Individual public complaint Improper use of force, neglect of duty and improper arrest 2021-08-06
Individual public complaint Improper attitude and improper use of force 2021-08-05
Individual public complaint Neglect of duty 2021-08-04
Individual public complaint Improper attitude, irregularity in procedure, statutory offences and oppressive conduct 2021-08-04
Individual public complaint Improper attitude and improper use of force 2021-08-04
Individual public complaint Improper attitude, neglect of duty, improper arrest and improper search of premises 2021-08-04
Individual public complaint Improper use of force, neglect of duty and improper vehicles/persons search 2021-08-04
Individual public complaint Neglect of duty and irregularity - Evidence 2021-08-04
Individual public complaint Improper attitude 2021-08-04
Individual public complaint Improper use of force and improper arrest 2021-08-04
Individual public complaint Improper attitude and neglect of duty 2021-08-04
Individual public complaint Improper attitude and neglect of duty 2021-08-04
Individual public complaint Improper attitude 2021-08-04
Individual public complaint Oppressive conduct and improper search of premises 2021-08-04
Individual public complaint Improper use of force, improper arrest and neglect of duty 2021-08-03
Individual public complaint Improper attitude and improper arrest 2021-08-03
Individual public complaint Improper attitude, neglect of duty and improper arrest 2021-08-03
Individual public complaint Improper attitude, improper use of force and neglect of duty 2021-08-03
Individual public complaint Improper attitude and neglect of duty 2021-08-03
Individual public complaint Improper attitude, improper use of Firearms and neglect of duty 2021-08-03
Individual public complaint Improper use of force and neglect of duty 2021-08-03
Individual public complaint Neglect of duty, oppressive conduct and improper arrest 2021-08-03
Individual public complaint Neglect of duty 2021-08-03
Individual public complaint Neglect of duty, statutory offence, improper arrest and improper persons/vehicles search 2021-08-03
Individual public complaint Neglect of duty 2021-07-29
Individual public complaint Improper attitude, improper use of force, neglect of duty and improper arrest 2021-07-29
Individual public complaint Neglect of duty 2021-07-29
Individual public complaint Improper attitude, improper use of force and neglect of duty 2021-07-29
Individual public complaint Improper attitude, improper use of force and improper arrest 2021-06-24
Individual public complaint Neglect of duty 2021-06-22
Individual public complaint Improper attitude and improper arrest 2021-06-21
Individual public complaint Irregularity in procedure and neglect of duty 2021-06-13
Individual public complaint Irregularity in procedure and mishandling of property 2021-06-13
Individual public complaint Improper attitude, improper use of force, improper arrest, oppressive conduct, improper search of premises and neglect of duty 2021-06-10
Individual public complaint Neglect of duty 2021-06-08
Individual public complaint Neglect of duty and improper arrest 2021-06-08
Individual public complaint Improper use of force, neglect of duty and improper arrest 2021-05-31
Individual public complaint Improper attitude 2021-05-31
Individual public complaint Improper attitude, improper use of force and improper arrest 2021-05-31
Individual public complaint Improper attitude, improper use of force, irregularity in procedure, mishandling of property and improper arrest 2021-05-31
Individual public complaint Improper attitude, improper use of force, irregularity in procedure, driving irregularity, neglect of duty, statutory offences and improper persons/vehicles search 2021-05-31
Individual public complaint Improper attitude, neglect of duty and service 2021-05-28
Individual public complaint Improper attitude, neglect of duty and improper arrest 2021-05-28
Individual public complaint Neglect of duty 2021-05-28
Individual public complaint Improper attitude, improper use of force, irregularity in procedure and neglect of duty 2021-05-28
Individual public complaint Neglect of duty 2021-05-27
Individual public complaint Improper attitude 2021-05-25
Individual public complaint Neglect of duty 2021-05-25
Individual public complaint Improper attitude, neglect of duty and improper arrest 2021-05-25
Individual public complaint Neglect of duty, statutory offences, irregularity – Evidence, oppressive conduct, improper arrest and improper search of premises 2021-05-25
Individual public complaint Improper attitude and neglect of duty 2021-05-18
Individual public complaint Improper attitude, neglect of duty, oppressive conduct, improper arrest and improper persons/vehicles search 2021-05-09
Individual public complaint Improper attitude and neglect of duty 2021-05-09
Individual public complaint Neglect of duty 2021-05-09
Individual public complaint Improper attitude, improper use of force, mishandling of property, improper arrest and improper persons/vehicles search 2021-05-09
Systemic investigation Review of the RCMP's policies and procedures regarding street checks 2021-04-29
Individual public complaint Neglect of duty 2021-04-26
Individual public complaint Neglect of duty 2021-04-23
Individual public complaint Improper use of force and neglect of duty 2021-04-23
Individual public complaint Improper attitude, improper use of force, improper arrest and improper peoples/vehicles search 2021-04-23
Individual public complaint Improper attitude and improper use of force 2021-04-23
Individual public complaint Improper attitude and neglect of duty 2021-04-23
Individual public complaint Neglect of duty 2021-04-23
Individual public complaint Improper attitude and improper arrest 2021-04-23
Individual public complaint Improper attitude, irregularity in procedure, mishandling of property and improper arrest 2021-04-23
Individual public complaint Neglect of duty 2021-04-23
Individual public complaint Improper attitude and neglect of duty 2021-04-15
Individual public complaint Neglect of duty 2021-04-15
Individual public complaint Neglect of duty 2021-04-14
Individual public complaint Improper attitude, neglect of duty and improper arrest 2021-04-14
Individual public complaint Improper attitude and neglect of duty 2021-04-14
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2021-11-12 Date responded: 2022-02-10
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP policy concerning emergency protection orders should highlight the obligation to distinguish between hearsay evidence and evidence based on personal knowledge or observations, as detailed in Y. B. v D. B., 2006 ABQB 29 (CanLII). That the relevant sections of K DIVISION'S Operational Manual be amended in accordance with this recommendation. Supported In progress: K Division (Alberta) to implement
Individual public complaint regarding improper use of force, driving irregularity, neglect of duty and improper arrest
Date received: 2021-11-30 Date responded: 2022-02-02
CRCC Recommendation Commissioner's Response Implementation Status
That a supervisor should provide operational guidance to two subject members regarding the requirement to operate police vehicles in a safe manner, especially when dealing with individuals with mental health concerns. Supported Completed on 2022-02-28
Individual public complaint regarding improper attitude, neglect of duty, and improper arrest
Date received: 2021-08-19 Date responded: 2022-01-26
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should receive operational guidance, mentoring, or training concerning the quality of sexual assault investigations. Supported Completed on 2022-03-31
That one subject member's current supervisor and line officer review the Commission's Interim Report along with my response and provide operational guidance to the subject member with respect to criminal investigations, sexual assault investigations, RCMP policy and the Criminal Code. Supported Completed on 2022-04-08
That one subject member's supervisor and line officer identify any shortcomings in their performance and learning gaps and address them with an updated learning plan as part of their performance assessment. Supported Completed on 2022-04-08
That one subject member's current supervisor and line officer determine their suitability to participate in sexual assault investigations. Supported Completed on 2022-04-08
That the learning plan from Recommendation No. 1 take into account this recommendation and specify a re-assessment of one subject member's ability to investigate sexual assaults. Supported Completed on 2022-04-08
That as part of their organized performance plan, one subject member should receive operational guidance, mentoring, or training on the RCMP's duty to accommodate disabilities under the Canadian Human Rights Act. They have already received operational guidance in relation to this finding. That this recommendation be brought to the attention of their current supervisor. Supported Completed on 2022-04-08
That the Non-Commissioned Officer in charge of the subject Detachment should be directed to undertake a quality assurance exercise concerning the adequacy of Criminal Code investigations within the detachment. The results of this exercise should be reviewed by a senior and experienced RCMP investigator from outside the detachment. Supported Completed on 2022-04-21
That the Commanding Officer of "B" Division should provide the complainant with a meaningful written apology concerning their treatment in this case. Supported Completed on 2022-04-21
That the District Officer for the subject Detachment should take steps to ensure that allegations of historic sexual assault are investigated by RCMP members with sufficient training and experience in the subject matter. Supported Completed on 2022-04-21
That the RCMP Commissioner should refer this matter to the RCMP's applicable civil claim unit to assess whether the complainant should be compensated for their legal costs associated to this matter. Supported In progress: B Division (NFLD & Labrador) to implement
That the RCMP Commissioner should direct that any PROS, CPIC, or other RCMP-operated databases that contain adverse information related to the complainant concerning this incident be updated to reflect the proper outcome of this incident as being unfounded. Supported In progress: Data and Information Management Directorate to implement
That the RCMP Commissioner should direct the appropriate ViCLAS unit to ensure that information related to the complainant concerning this incident is removed from the ViCLAS database. Supported Completed on 2022-03-23
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2021-11-12 Date responded: 2021-12-20
CRCC Recommendation Commissioner's Response Implementation Status
That the subject Detachment continue to improve its collaborative relationship with local Justice in terms of receiving updated lists in a timely manner and to make the updated lists accessible to members of the subject Detachment at all times. Supported in Part In progress: K Division (Alberta) to implement
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2021-07-07 Date responded: 2021-12-20
CRCC Recommendation Commissioner's Response Implementation Status
The Alberta RCMP should develop divisional policies, in partnership with Alberta Corrections, to identify circumstances where the RCMP will accept prisoner transfers from provincial jails or remand centres. Supported In progress: K Division (Alberta) to implement
The RCMP should assess other contact policing jurisdictions to determine whether appropriate policies and practices are in place concerning prisoner transfers to minimize the time a prisoner spends in an RCMP detachment cell. Supported In progress: K Division (Alberta) to implement
That the RCMP read my response and provide regular updates regarding the implementation of the new training to the National Public Complaints Directorate Supported In progress: Contract and Indigenous Policing are leading this initiative
The RCMP should amend its national divisional, and/or detachment policies to ensure the following: Prisoners are offered showers and appropriate toiletries daily, commencing with the second day of consecutive custody. Supported In progress: K Division (Alberta) and Contract and Indigenous Policing to implement
The RCMP should amend its National, divisional, and/or detachment policies to ensure the following: Arrangements are made for prisoners to change into clean clothes or to launder their clothes daily, commencing wit the second day of consecutive custody. Supported In progress: K Division (Alberta) and Contract and Indigenous Policing to implement
The RCMP should amend its national, divisional, and/or detachment policies to ensure the following: Lights in detachment cells are dimmed during night-time hours. Supported In progress: K Division (Alberta) and Contract and Indigenous Policing to implement
Individual public complaint regarding neglect of duty
Date received: 2021-11-12 Date responded: 2021-12-17
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP should provide operational guidance to the subject member concerning the power of arrest without a warrant. Supported Completed on 2022-03-07
Individual public complaint regarding improper attitude, improper use of force, neglect of duty and improper arrest
Date received: 2021-09-20 Date responded: 2021-12-17
CRCC Recommendation Commissioner's Response Implementation Status
That two subject members should receive operational guidance regarding the requirement to provide access to legal counsel in accordance with section 10(b) of the Canadian Charter of Rights and Freedoms. Supported Completed on 2022-04-08
Individual public complaint regarding improper attitude
Date received: 2021-11-16 Date responded: 2021-12-17
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate member of the RCMP should extend an apology to the complainant. Supported Completed on 2022-02-21
Individual public complaint regarding improper arrest and service
Date received: 2020-11-26 Date responded: 2021-11-26
CRCC Recommendation Commissioner's Response Implementation Status
That the national policy be amended to require that the decision to deny a prisoner's meal be made by an RCMP member. Supported in part In progress: Contract and Indigenous Policing are leading this initiative
That the national policy be amended to require that prisoner mattresses or blankets be provided in all cases except where there is an objective risk to police or prisoner safety. Supported in part In progress: Contract and Indigenous Policing are leading this initiative
That the RCMP should amend the subject Detachment unit supplements as follows, to amend the policy concerning prisoner mattresses or blankets to reflect the proposed national policy. Supported Completed on 2022-03-18
To amend the policy concerning prisoner meals to be consistent with national policy Supported Completed on 2022-03-18
Individual public complaint regarding neglect of duty
Date received: 2020-11-23 Date responded: 2021-11-26
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should receive additional guidance, mentoring, or training concerning the requirement that all prisoners be provided with access to a lawyer in a manner consistent with section 10 of the Canadian Charter of Rights and Freedoms. Supported Completed on 2022-03-22
That one subject member should receive additional training, mentoring, or guidance concerning the need to provide reasonable medical attention to prisoners. Supported Completed on 2022-03-22
That the RCMP read my response and provide regular updates regarding the implementation of the new training to the National Public Complaints Directorate. Supported In progress: Contract and Indigenous Policing are leading this initiative
That regular updates regarding the implementation of the new training be communicated to the National Public Complaints Directorate for tracking and reporting Supported In progress: National Public Complaints Directorate to implement
That the subject Detachment Commander should make sure that adequate facilities are available for guards to warm prisoner meals and that guards are sufficiently trained to provide reasonable meals to prisoners. Supported Completed on 2021-11-26
That an appropriate member of the RCMP should extend a written apology to the complainant for the general treatment that they received while in custody. Supported Completed on 2022-03-22
That the Commissioner's delegate should receive additional training, mentoring, or guidance concerning the public complaint process. Supported Completed on 2022-03-22
That the public complaint investigator read the interim report and receive operational guidance with respect to investigating public complaints. Since they are an active reservist with the RCMP, they are still under my jurisdiction to direct that remedial measures be completed. Supported Completed on 2022-03-22
Individual public complaint regarding improper use of force and neglect of duty
Date received: 2020-11-26 Date responded: 2021-11-26
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP amend its National policies to require that prisoner mattresses or blankets be provided in all cases except where there is an objective risk to police or prisoner safety. Supported In progress: Contract and Indigenous Policing are leading this initiative
That the RCMP include the issues of blankets and mattresses in the consultation that are currently underway with the divisions regarding Operational Manual chapter 19.3. "Guarding Prisoners" Supported Completed on 2021-12-03
That the subject Unit supplement concerning prisoner mattresses and blankets to reflect the proposed national policy. Supported Completed on 2022-03-10
That two subject members should receive operational guidance, mentoring or training concerning the requirements to take adequate notes. Supported Completed on 2022-02-09
That two subject members should receive operational guidance, mentoring or training concerning personal searches Supported Completed on 2022-02-09
That an appropriate member of the RCMP should apologize to the complainant for the manner in which they were searched Supported Completed on 2022-02-08
That one subject member read the Commission's Final Report in this matter and receive operational guidance, mentoring, or training concerning personal searches and the requirements to take adequate notes. Supported Completed on 2022-02-04
That the public complaint investigator read the Final Report in this matter to ensure proper understanding of personal searches, as they had reviewed the cell block video footage during their investigation of the public complaint and made no comment in that regard. Supported Completed on 2021-12-03
Individual public complaint regarding improper attitude, improper use of force, improper arrest and improper persons/vehicles search
Date received: 2017-08-08 Date responded: 2021-11-26
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member be provided with written direction concerning the provisions of RCMP policy that require them to continuously record incidents using their in-car video recording system. Supported Completed on 2022-05-05
That the Officer in charge of the subject Detachment be directed to ensure that all members within the Detachment are reminded of RCMP policy pertaining to in-car video recording systems. Supported Completed on 2022-05-05
That one subject member read the Commission's Interim Report along with my response Supported Completed on 2022-05-05
That the RCMP provide training to one subject member concerning the law surrounding prostitution, specifically including the immunity of sex workers to prosecution and Parliament's express intent to treat sex workers as victims of crime. Supported Completed on 2022-05-05
That the Officer in Charge of the subject Detachment be directed to ensure that prisoners are released as soon as practicable in accordance with the provisions of the Criminal Code. Supported Completed on 2022-05-05
That one subject member's current line officer read the Commission's Interim Report along with my response to it and arrange a meeting with the subject member to discuss the Commission's Findings No. 13,14, and 15. I will also direct that the subject member's line officer direct the subject member to take the RCMP's Trauma Informed Approach course, the Cultural Awareness and Humility course and the introductory course on Gender Based Analysis + and that confirmation of this discussion and completion of these course be communicated to the National Public Complaints Directorate for tracking purposes. Supported Completed on 2022-05-05
That the RCMP arrange for sensitivity training to be delivered to all members of the subject Detachment, including management, to prevent future racist conduct. Supported Completed on 2021-11-26
That one subject member be provided with operational guidance concerning RCMP policy pertaining to the search of persons Supported Completed on 2022-05-05
That the Officer in charge of the subject Detachment be directed to implement steps to ensure that prisoners are searched by a person of the same gender Supported Completed on 2022-05-05
That the RCMP conduct a management review of the subject Detachment, including a random sampling of operational files, to ensure compliance with the law, RCMP policy, and the RCMP core values. Supported in part Completed on 2022-05-05
That, given the gravity of the misconduct identified in this report, the Commanding Officer of the "K" Division offer an apology to the complainant on behalf of the RCMP for the treatment they received during this incident. Please note that the complainant designated an advocate to represent them during the public complaint process. Any correspondence to the complainant should be through their advocate. Supported Completed on 2022-05-05
That one subject member's current line officer review the Commission's Interim Report and my response and organize a review of their recent investigations and that any shortcomings be addressed. Supported Completed on 2022-05-05
That the RCMP provide written guidance and direction to the subject member with respect to the findings in this report. Supported Completed on 2022-05-05
Individual public complaint regarding improper attitude, improper use of force, improper arrest, improper search of premises and improper persons/vehicles search
Date received: 2017-08-08 Date responded: 2021-11-26
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member be provided operational guidance concerning the law surrounding the exercise of section 10(b) Charter rights. Supported Completed on 2022-03-17
That the officer in charge of the subject Detachment ensure that a list of local lawyers be available for review by detainees in the cell block. supported Completed on 2022-03-17
That one subject member be provided written direction concerning RCMP policy for conducting personal searches. In this instance, I believe some flexibility with respect to how the direction/guidance be provided is required as to allow the subject member's supervisor to meet with them to ensure that they understand the policy requirements and to assess and effectively remedy any knowledge gaps with respect to the policy's application. Once the direction/operational guidance has been provided, it will be summarized and confirmed in writing to the National Public Complaints Directorate (NPCD). Supported Completed on 2022-03-17
That one subject member's supervisor be directed to closely monitor the subject member for a reasonable period of time to ensure compliance with RCMP policy concerning personal searches. Supported Completed on 2022-03-17
That the officer in charge of the subject Detachment be directed to ensure that all members under their command are familiar with, and comply with, RCMP policy concerning personal searches. Supported Completed on 2022-03-17
That the officer in charge of the subject Detachment be directed to ensure adequate availability of female members or matrons to search female prisoners when required. Supported Completed on 2022-03-17
That the officer in charge of the subject Detachment be directed to establish a contingency plan in the event female members or matrons are unavailable to conduct a search. In that regard, I wish to inform the Commission that members of the subject Detachment have been advised to call a female member if required. Accordingly, no further action is required at this time to implement this recommendation. Supported Completed on 2021-11-26
That the officer in charge of the subject Detachment be directed to ensure that a private room is available at the Detachment for future strip searches. The officer in charge of the subject Detachment has advised that a private room is available at the Detachment, therefore, no further action is needed to implement this recommendation. I will take this opportunity to inform the Commission that the revised national policy on personal searches is nearing publication. The revised policy will not only address the issue at the subject Detachment, but at all RCMP detachments across the country. Supported Completed on 2021-11-26
That one subject member be provided with written direction concerning RCMP policy and the law surrounding search and seizure. Supported Completed on 2022-03-17
That the officer in charge of the subject Detachment be directed to conduct an exhibit audit to ensure that all exhibits in the custody of the Detachment are properly documented and lawfully in the RCMP's possession. In that regard, the officer in charge of the Detachment advised that, since this incident, a Unit Level Quality Assurance (ULQA) review of exhibit controls was conducted for the 2019/20 fiscal year (completed on March 30, 2020) and also for the 2020/2021 fiscal year (completed on March 31, 2021). A new exhibit custodian has since been put in place and made improvements to the process and responded to the results of the two audits. Supported Completed on 2021-11-26
That one subject member also be provided with operational guidance on proper exhibit handling and that both subject members be directed to read the Commission's interim report along with my response. Supported in part Completed on 2022-03-17
That the officer in charge of the subject Detachment determine the nature and value of the complainant's property that was destroyed and consider whether it would be an appropriate case for an ex gratia payment. Consultation with our National Claims Policy Centre has already taken place and it was determined that in lieu of an ex gratia payment, a third party claim for a reasonable amount based on the value of destroyed items be processed. Supported Unable to implement - member deceased
That one subject member be directed to review this report to better acquaint themselves with the public complaint process Supported Completed on 2022-03-17
That I ensure that no investigation be initiated against the complainant for public mischief in relation to this incident. I can advise the Commission that no investigation involving the complainant in relation to this matter has been contemplated or will be forthcoming. Supported Completed on 2022-03-17
That the Commissioner's delegate be directed to read the RCMP National Public Complaints Guidebook. Supported Unable to implement - member retired from RCMP
That the Commissioner's delegate's future public complaint reports be reviewed by an experienced public complaint report writer for a reasonable period of time. Supported Unable to implement - member retired from RCMP
That the public complaints investigator be provided additional training concerning interview techniques. Supported Unable to implement - member retired from RCMP
That the National Public Complaints Directorate provide guidance to public complaint investigators concerning the manner in which RCMP members are interviewed. Supported In progress: National Public Complaints Directorate to implement
That the Commanding Officer of "E" Division personally offer a sincere apology to the complainant on behalf of the RCMP for the mistreatment they experienced. Supported Completed on 2022-03-17
That the National Public Complaints Directorate evaluate methods to better educate members and authors of public complaint reports on the law, policy, and guidelines concerning public complaint investigations and reports. Supported Completed on 2022-03-17
Public interest investigation – Complaint about the conduct of RCMP Members in a public complaint investigation
Date received: 2018-04-04 Date responded: 2021-11-18
CRCC recommendation Commissioner's response Implementation status
That the public complaint investigator receive operational guidance and direction for their documented failure to adhere to a direction provided by superior Supported Completed on 2021-12-01
That the public complaint investigator be barred from investigating public complaints in any capacity until such time as the Officer in Charge of the National Public Complaints Directorate is satisfied that, based on additional education or training, the member has a solid grasp of the skills and knowledge required to successfully investigate a public complaint. Supported Completed on 2021-12-01
That the public complaint investigator be provided operational guidance on public complaint investigations, recognizing conflicts of interest, and professional communications Supported Completed on 2021-12-01
That the RCMP direct that one subject member not perform any future translation of French documents unless he has demonstrated a greater proficiency in French through additional training or education. Supported Completed on 2021-12-01
That the public complaint investigator review RCMP policy related to official languages, being Administration Manual Chapter II.6:"Official Languages" Supported Completed on 2021-12-01
That the Commissioner's delegate be provided with operational guidance concerning the requirement to conduct due diligence to ensure that the content of the public complaint reports that he signs are consistent with the evidence. Supported Unable to implement - member retired from RCMP
That the RCMP improve form 6402, "Conflict of Interest Disclosure" to better assist members in making a determination on whether a real or apparent conflict of interests exists. That the National Public Complaints Directorate monitor the progress of the revisions of Form 6402 until it's published Supported In progress: National Public Complaints Directorate is leading this initiative
That the RCMP improve the National Public Complaints Guidebook to include more discussion on the topics of conflicts of interest and bias. Supported Completed on 2022-02-17
That the RCMP provide clear direction in policy and/or the National Public Complaints Guidebook as to whether public complaint investigations may be conducted by a member who is in the direct supervisory line of any of the subject members./The direction has already been included in the revise version of the National Public Complaints Guidebook which is nearing publication. The direction will be, if at all possible, a public complaint investigation should not be conducted by a member who is in the direct supervisory line of any of the subject members. Supported Completed on 2022-02-17
That the RCMP take proactive steps forthwith to address the appearance and existence of racism in the public complaint process. Supported Completed - Previously Addressed
That the RCMP provide clear direction in policy and /or the National Public Complaints Guidebook with respect to the role of legal counsel in the public complaints process and how members should interact with complainants who are represented by counsel Supported Completed on 2022-02-17
That the NPCD ensure that any member involved in the public complaint investigation or decision-making process is provided with the most current version of the National Public Complaints Guidebook and directed to review it before carrying out their role in the process. Supported In progress: National Public Complaints Directorate is leading this initiative
Individual public complaint regarding neglect of duty, mishandling of property, oppressive conduct, improper arrest and improper search of premises
Date received: 2018-07-11 Date responded: 2021-11-15
CRCC Recommendation Commissioner's Response Implementation Status
That the subject members involve in the investigation receive operational guidance on to conduct a reasonably thorough investigation regarding marijuana grow operations pursuant to or taking into account the current state of the law. Supported In progress: E Division (British Columbia) to implement
That RCMP policy be updated to clearly articulate the definition of a marijuana "plant" in accordance with Canadian jurisprudence. Supported In progress: Federal Policing to implement
That the RCMP issue the complainant an apology for the manner in which its members entered their property when executing the search warrant. Supported In progress: E Division (British Columbia) to implement
That the RCMP review and reconsider chapter 6.15. of its Operational Manual, which treats any non-compliance with Health Canada's regulations as a CDSA matter. Supported In progress: E Division (British Columbia) to implement
That the RCMP subject members involved in making the arrests receive operational guidance on the requirements of reasonable grounds to arrest Supported In progress: E Division (British Columbia) to implement
That the RCMP offer the complainant an apology for leaving their farm animals unattended. Supported In progress: E Division (British Columbia) to implement
That each member involved in the search and seizure be provided operational guidance with respect to reading and carrying out search warrants involving drug operations. Supported In progress: E Division (British Columbia) to implement
That one subject member receive operational guidance on how to secure a residence following the arrest of the occupant. Supported In progress: E Division (British Columbia) to implement
That one subject member receive operational guidance with respect to section 490 of the Criminal Code and the importance of providing timely notification of items seized from property owners. Supported In progress: E Division (British Columbia) to implement
That one subject member receive operational guidance with respects to police seizure powers. Supported In progress: E Division (British Columbia) to implement
That the RCMP consider reimbursing the complainant for whatever costs they incurred as a result of having their truck and trailer unlawfully seized. I will direct that "E" Division's Claims Unit consider reimbursing the complainant for costs associated with the seizure of their truck and trailer upon submission of receipts or reasonable proof of same. Supported In progress: E Division (British Columbia) to implement
That one subject member receive operational guidance on conflicts of interest when conducting criminal investigations Supported In progress: E Division (British Columbia) to implement
That those involved be provided operational guidance pertaining to the necessity of thoroughly documenting the details of any interventions and rationale or authority in support for decisions made. Supported In progress: E Division (British Columbia) to implement
Individual public complaint regarding improper attitude and improper search of premises
Date received: 2020-10-30 Date responded: 2021-11-12
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member receive operational guidance and training with respect to conducting arrests and searches at a private dwelling Supported Unable to implement - member retired from RCMP
That the appropriate District Officer in "E'' Division, in this instance, proceed to issue the apology on behalf of the RCMP. Supported Completed on 2022-03-18
That the Commanding Officer of 'E' Division be directed to issue a communique to the subject Detachment, emphasizing the importance of ensuring that all RCMP reports issued in response to public complaints are impartial and follow the procedures set out in the RCMP's National Public Complaints Guidebook. Supported Completed on 2022-03-18
That one subject member receive operational guidance to ensure that they clearly articulate the evidence that establishes the grounds for arrest or detention in their police reports or notebook entries, as well as the justification for using handcuffs. Supported Completed on 2022-03-18
That one subject member receive operational guidance with guidance, mentoring, and training with respect to articulating grounds for arrest in their police report or notebook entries. Supported Completed on 2022-03-18
That one subject member receive operational guidance, mentoring and training with respect to articulating grounds for arrest in her police reports or notebook entries. Supported Unable to implement - member retired from RCMP
Individual public complaint regarding improper use of force and neglect of duty
Date received: 2020-07-06 Date responded: 2021-11-12
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should receive operational guidance, mentoring, or training regarding articulation of grounds for arrest and for the use of force Supported Completed on 2021-12-21
The RCMP should apologize to the complainant for the injury to their wrist that was exacerbated through the arrest process. Supported Completed on 2021-11-22
That one subject member should receive operational guidance, mentoring, or training on the RCMP's policy concerning the care of prisoners. Supported Completed on 2021-12-21
Individual public complaint regarding neglect of duty
Date received: 2017-12-15 Date responded: 2021-11-05
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP direct that three subject members receive and review the contents of this report. Supported In progress: K Division (Alberta) to implement
That the current subject Detachment Commander have the matter reviewed to consider if an investigation against the complainant is to be initiated. The Detachment Commander is also to consult the Crown Prosecutor's office for the area to determine if they would prosecute the case. Supported In progress: K Division (Alberta) to implement
That the RCMP contact the complainant and determine an accounting of the losses they suffered in this matter. Supported In progress: K Division (Alberta) to implement
That the staff contact the complainant to explore possible compensation by the RCMP for some of their claimed losses. Supported In progress: K Division (Alberta) to implement
Individual public complaint regarding neglect of duty
Date received: 2021-10-05 Date responded: 2021-11-03
CRCC Recommendation Commissioner's Response Implementation Status
That the subject member should receive operational guidance on the importance of documenting their investigative actions and their grounds for arrest. Supported Completed on 2021-11-22
Individual public complaint regarding improper arrest and improper search of premises
Date received: 2021-08-19 Date responded: 2021-11-03
CRCC Recommendation Commissioner's Response Implementation Status
That three subject members should receive operational guidance with respect to warrantless entry into dwellings to effect an arrest. Supported Completed on 2022-03-18
That the Public Complaint Investigator and the author of the RCMP's Letter of Disposition to review the report in this matter to be reminded of the authority required to enter a dwelling house to effect an arrest. Supported Completed on 2022-03-18
Individual public complaint regarding improper use of force, neglect of duty, mishandling of property and improper arrest
Date received: 2021-08-19 Date responded: 2021-11-03
CRCC Recommendation Commissioner's Response Implementation Status
That four subject members should be provided with written direction concerning the fundamental importance of paragraphs 10(a) and 10(b) of the Charter rights of a person in custody and of diligently documenting their actions. Supported Completed on 2022-02-08
That one subject member should be provided with operational guidance regarding the grounds to detain a person in custody and about appropriately releasing them under the Criminal Code provisions. Supported Completed on 2022-02-08
Individual public complaint regarding improper arrest and improper persons/vehicles search
Date received: 2020-12-23 Date responded: 2021-11-03
CRCC Recommendation Commissioner's Response Implementation Status
The RCMP should complete a new report disposing of the public complaint in this case. The RCMP's report shall adequately address the allegations made by the complainant, and contain reasons to support the RCMP's conclusions. Supported Completed on 2022-01-20
Individual public complaint regarding neglect of duty
Date received: 2021-10-05 Date responded: 2021-11-03
CRCC Recommendation Commissioner's Response Implementation Status
The RCMP should amend their national policies to include the following: A requirement that following the completion of a scene investigation where blood or other bodily substances are present, the investigator contact the property representative to arrange clean-up. In the case of public property, the applicable government agency should be contacted. A requirement that the investigator take steps to protect the public until appropriate clean-up services have arrived. Guidance on what to do if a property representative cannot be reached or refuses to arrange clean-up services. Supported In progress: Contract and Indigenous Policing are leading this initiative
Individual public complaint regarding neglect of duty
Date received: 2021-08-19 Date responded: 2021-10-28
CRCC Recommendation Commissioner's Response Implementation Status
That a senior member of the RCMP should provide operational guidance to one subject member regarding the duty to take accurate and timely notes. Supported Completed on 2022-01-07
That two subject members should be directed to read this report. Supported Completed on 2022-01-07
Individual public complaint regarding neglect of duty
Date received: 2021-07-05 Date responded: 2021-10-28
CRCC Recommendation Commissioner's Response Implementation Status
The RCMP Commissioner should direct Commanding officers in contract policing divisions to work with provincial and territorial partners to create appropriate healthcare-led response options to persons in crisis in the community and regularly inform the Commission of its progress on this initiative. Supported In progress: Contract and Indigenous Policing are leading this initiative
Individual public complaint regarding improper use of force
Date received: 2020-07-08 Date responded: 2021-10-28
CRCC Recommendation Commissioner's Response Implementation Status
That the Commissioner's delegate be directed to ensure that all public complaint investigations under their authority follow the procedures set out in the RCMP's National Public Guidebook. Supported Completed on 2021-12-15
That the public complaint investigator read the interim report and receive operational guidance with respect to procedures pursuant to a public complaint investigation. Supported Unable to implement - member resigned from RCMP
That one subject member should receive operational guidance, mentoring or training concerning the appropriate police response to mental health emergencies and reasonable de-escalation techniques. Supported Completed on 2022-01-20
That the Commission receives all policy amendments and enactments resulting from the above-noted consultations upon publication. Supported In progress: Contract and Indigenous Policing are leading this initiative
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2021-07-15 Date responded: 2021-10-19
CRCC Recommendation Commissioner's Response Implementation Status
That the subject member complete the following courses: Introduction to Sexual Assault and Trauma Investigations; and Using a Trauma Informed Approach. Supported Completed on 2021-12-20
That the subject member should receive operational guidance about the level of sensitivity required when interacting with potential victims of sexual assault. Supported Completed on 2021-12-20
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2021-07-28 Date responded: 2021-10-19
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP apologize to the complainant for the unreasonable search of their residence. Supported Completed on 2022-01-11
That one subject member be provided operational guidance concerning dwelling house searches. Supported Completed on 2022-01-11
Individual public complaint regarding irregularity - Evidence
Date received: 2020-12-15 Date responded: 2021-10-07
CRCC Recommendation Commissioner's Response Implementation Status
That the subject member should receive operational guidance on the importance of making accurate notes. Supported Completed on 2021-10-21
Individual public complaint regarding neglect of duty
Date received: 2021-07-05 Date responded: 2021-10-06
CRCC Recommendation Commissioner's Response Implementation Status
That the subject member should receive operational guidance on the importance of ensuring that all allegations of abuse against young persons are appropriately recorded and investigated. Supported Completed on 2022-02-03
That the subject member should be directed to read this report. Supported Completed on 2022-02-03
Individual public complaint regarding neglect of duty and improper search of premises
Date received: 2018-05-23 Date responded: 2021-09-28
CRCC Recommendation Commissioner's Response Implementation Status
That the subject member receive training on the authority to enter a private residence and on investigation powers during a subsection 12(1) Mental Health Act investigation. Supported Completed on 2021-12-07
That the subject member receive training on the limits on accessing personal health information without the person's consent or a court order. Supported Completed on 2021-12-07
Individual public complaint regarding improper attitude, improper use of force, irregularity in procedure, mishandling of property, improper arrest and improper persons/vehicles search
Date received: 2017-07-10 Date responded: 2021-09-27
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP provide operational guidance to two subject member concerning the limits of search authorities and the presumptive unreasonableness of searches. Supported Completed on 2022-03-08
That the RCMP provide three subject member with operational guidance concerning an individual's right to privacy and alternative methods to have addressed this situation. Supported Completed on 2022-03-08
That the RCMP provide operational guidance to one subject member concerning the requirement to inform any person who is detained or arrested of their rights pursuant to section 10 of the Charter. Supported Completed on 2022-03-08
That the RCMP provide operational guidance to five subject members concerning the requirement to ensure the lawfulness of a detention prior to the application of force. Supported Completed on 2022-03-08
That the RCMP provide operational guidance to three subject members in the form of a debriefing with a use of force expert to discuss alternative responses to this situation. Supported Completed on 2022-03-08
That the RCMP provide written direction to five subject members concerning the requirement to make detailed reports articulating the basis for the use of police powers. Supported Completed on 2022-03-08
That the appropriate RCMP authority consider reimbursing the complainant for the cost of their damaged wristwatch. Supported Completed on 2022-03-08
That the RCMP provide additional training to five subject members concerning the response to individuals experiencing mental health crises. Supported Completed on 2022-03-08
Individual public complaint regarding neglect of duty
Date received: 2021-03-02 Date responded: 2021-09-27
CRCC Recommendation Commissioner's Response Implementation Status
That operational guidance be delivered to one subject member. I will also direct that the Officer in Charge of the subject Detachment determine which supervisor approved reports from two subject member and have this supervisor read the Commission's Interim Report along with my response. Supported Completed on 2021-11-23
That the subject Detachment and the relevant Access to Information/Release of Information sections should review their disclosure procedures to ensure that operational file records, including hard copy files, are tracked appropriately and that they are not prematurely purged or destroyed. Supported Completed on 2021-11-23
Individual public complaint regarding improper attitude, neglect of duty and arrest
Date received: 2020-08-06 Date responded: 2021-09-23
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate member of the RCMP should apologize to the complainant on the RCMP's behalf for their warrantless arrest in their trailer on July 20, 2018. Supported Completed on 2021-11-29
That two subject members should receive operational guidance with respect to warrantless arrests in a residence. Supported Completed on 2021-11-29
That two subject members should receive operational guidance with respect to articulating and documenting grounds for warrantless arrests. Supported Completed on 2021-11-29
Individual public complaint regarding improper attitude
Date received: 2018-05-04 Date responded: 2021-09-22
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member, or an RCMP member in authority, send the Complainant an apology for the failure to confirm accurate information prior arriving unannounced at their private residence on October 16,2015 Supported Completed on 2022-01-18
That one subject member receive sensitivity training pertaining to perceptions of mental illness, and dealing respectfully with persons with perceived or actual mental illness. Supported Completed on 2022-01-18
That one subject member review the policy on note-taking to ensure future compliance. Supported Completed on 2022-01-18
That public complaint investigator receive a copy of the Commission's Final Report, review the RCMP's National Public Complaints Guidebook, and receive instruction on conducting public complaint investigations free of the appearance of conflict of interest and bias. Supported Completed on 2022-01-18
Individual public complaint regarding irregularity in procedure, neglect of duty, irregularity – Evidence and improper search of premises
Date received: 2019-02-07 Date responded: 2021-09-15
CRCC Recommendation Commissioner's Response Implementation Status
That operational guidance be provided to the disclosure team members to ensure that such an incident does not occur again. Supported Completed on 2021-10-12
Individual public complaint regarding irregularity in procedure, mishandling of property and improper search of premises
Date received: 2021-07-07 Date responded: 2021-09-15
CRCC Recommendation Commissioner's Response Implementation Status
The RCMP should consider the possibility of making an ex gratia payment to the complainant pursuant to the Treasury Board policy. I will direct the CLAU to contact the complainant to determine what steps if any they have taken to recover the costs associated to damaged property and if appropriate and within the scope of the Treasury Board policy on ex gratia payments, reimburse the complainant. Supported In progress: National Claims to implement
Individual public complaint regarding neglect of duty
Date received: 2021-05-10 Date responded: 2021-09-14
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should receive operational guidance on the importance of documenting in their notes or reports if a familial connection exists. Supported Unable to implement - member on long term leave, will be implemented when/if member returns to work
That two subject members should receive operational guidance on the importance of properly documenting their decisions if there is an actual or apparent conflict of interest. Although I support the recommendation for the first subject member, I will not direct that this be implement for the second subject member as they did not know of the familial relationship between the parties. Supported in Part Unable to implement - member retired from RCMP
Individual public complaint regarding improper attitude, neglect of duty and improper arrest
Date received: 2020-06-03 Date responded: 2021-09-09
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate member of the RCMP apologize to the complainant for their arrest and for failing to provide them with access to a medical practitioner. Supported Completed on 2021-09-27
That one subject member be provided with operational guidance concerning the recent amendments to the Controlled Drugs and Substances Act for medical emergencies, and the RCMP's policy concerning arrested persons who have consumed a combination of drugs and alcohol. Supported Completed on 2021-09-27
That one subject member be provided with operational guidance concerning cases where a detainee changes their mind about the exercise of the right to counsel. Supported Completed on 2021-09-27
Individual public complaint regarding improper attitude, improper use of force, neglect of duty and improper arrest
Date received: 2018-03-20 Date responded: 2021-09-07
CRCC Recommendation Commissioner's Response Implementation Status
That three subject members receive operational guidance in respect of arrests pursuant to subsection 12(1) of the Manitoba Mental Health Act, and in particular, training on the reasonable assessment of individuals as threats to themselves or others Supported Completed on 2021-09-13
That three subject members receive a copy of this report. Supported Completed on 2021-09-13
That a senior member of the RCMP provide the complainant with a written apology for the unreasonable arrest and entry into their home on January 5, 2016. Supported Completed on 2021-09-16
That any damages to the complainant's door or otherwise to their home as a result of the forced entry on January 5, 2016, be compensated upon submission of receipts or reasonable evidence of cost of repairs by the complainant. Supported Completed on 2021-09-16
That two subject members receive operational guidance in respects of arrests pursuant to section 12(1) of the Manitoba Mental Health Act and the de-escalation of situations before resorting to force when dealing with persons who may have a mental illness pursuant to RCMP Operational Manual chapter 19.7. Supported Completed on 2021-09-13
That the subject members be given operational guidance on the application of RCMP policies to investigators' notes and the completion of a SB/OR report. Supported Completed on 2021-09-13
That a senior RCMP member in a supervisory capacity discuss with one subject member the importance of demonstrating respect, compassion and professionalism towards members of the public attempting to file a public complaint. Supported Unable to implement - member retired from RCMP
That one subject member extend a written apology to the complainant for having been disrespectful Supported Completed on 2021-09-20
That, in the unlikely event that the subject member refuses to provide an apology, the Division Commander does so on their and the force's behalf. Supported Completed on 2021-09-19
That one subject member receives operational guidance on RCMP values, and the handling of complaints from the public, in particular the handling of complaints from individuals perceived to be suffering from a mental illness. Supported Completed on 2021-09-20
That one subject member provides a written apology to the complainant for his inappropriate attitude during the phone discussion of January 14, 2016. Supported Completed on 2021-09-20
That in the unlikely event the subject member refuses to provide a written apology to the complainant, the Division Commander do so on their and the force's behalf. Supported Completed on 2021-09-20
Individual public complaint regarding improper use of force
Date received: 2021-03-23 Date responded: 2021-09-07
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should meet with an RCMP use of force expert to discuss the findings of this report. In particular, the subject member should participate in training or discussion on combining the use of a police service dog with hard control. Supported In progress: E Division (British Columbia) to implement
That a senior member of the RCMP should meet with one subject member to discuss the importance of professionalism and respectful communication. Supported Completed on 2021-10-22
That RCMP management should determine whether the subject member needs additional guidance, supervision or training (such as anger management training) and then provide it to them, to ensure that their attitude does not affect their treatment of suspects in the future. Supported In progress: E Division (British Columbia) to implement
That the RCMP should consider modifying the Dog Handler Training Course and the Dog Handlers Guide to include a discussion on how the IM/IM framework applies to the use of a police service dog to apprehend a suspect. This discussion should clearly address what intervention options are justified where a suspect resists while being restrained or bitten by a police service dog. Supported Completed on 2022-01-21
Individual public complaint regarding improper attitude, neglect of duty and improper arrest
Date received: 2021-07-09 Date responded: 2021-08-25
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate member of the RCMP should extend an apology to the complainant. Supported Completed on 2022-01-13
That one subject member should receive operational guidance regarding the legal grounds for arrest, particularly with regard to the offence of obstruction. Supported Completed on 2022-01-13
That the RCMP Commissioner's delegate should be provided with a copy of this report as a reminder of the importance of correctly explaining the applicable law and applying it to the facts in public complaint reports, in accordance with the National Public Complaints Guidebook. Supported Unable to implement - member retired from RCMP
That two subject members should receive operational guidance regarding the requirement for thorough, detailed, contemporaneous record-keeping, particularly in situations where an arrest has been conducted. Supported Completed on 2022-01-13
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2020-11-23 Date responded: 2021-08-25
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member review the Commission's report with a supervisor. Supported Completed on 2021-09-08
That another subject member should review the findings of this report with their supervisor and receive operational guidance regarding the requirements for warrantless entries into a dwelling. Supported Unable to implement - member on long term leave, will be implemented when/if member returns to work
That one subject member should receive operational guidance, mentoring, or training concerning accurate note taking. Supported Unable to implement - member on long term leave, will be implemented when/if member returns to work
Individual public complaint regarding neglect of duty
Date received: 2021-02-03 Date responded: 2021-08-25
CRCC Recommendation Commissioner's Response Implementation Status
That the Alberta RCMP should assign a new investigator to review the police file in regard only to the question of fraudulent concealment and giving false evidence under oath, to assess whether further criminal investigation is warranted. I will direct that a new investigator be assigned and subsequently consult with the Crown's Office to determine if a new investigation is viable. Supported Completed on 2022-02-16
Individual public complaint regarding neglect of duty
Date received: 2021-03-24 Date responded: 2021-08-23
CRCC Recommendation Commissioner's Response Implementation Status
That members of the RCMP should take a statement from the complainant about their criminal complaint and take any additional steps necessary to complete the investigation; the RCMP should then determine whether to recommend criminal charges. Supported Completed on 2022-02-10
That one subject member should receive additional operational guidance, mentoring, or training on the RCMP's core values and its commitment to equitable treatment of all persons. Supported Unable to implement - member retired from RCMP
Individual public complaint regarding improper attitude and irregularity in procedure
Date received: 2020-11-26 Date responded: 2021-08-23
CRCC Recommendation Commissioner's Response Implementation Status
That two subject members should receive operational guidance pertaining to section 8 of the Canadian Charter of Rights and Freedoms and the conduct of searches on private property. One subject member has resigned and, therefore, I do not have jurisdiction to implement this recommendation as it relates to him but will direct that this be done for the second subject member. Supported Completed on 2021-09-13
That in addition to the operational guidance the RCMP already decided to provide to two subject members about their actions on July 5, 2019, the Commission recommends that they receive operational guidance specifically dealing with section 8 of the Charter and how their actions on July 5, 2019, infringed upon that section. One subject member has since resigned; therefore, I will only direct that operational guidance be provided to the second subject member. Supported Completed on 2021-09-13
Individual public complaint regarding improper use of force, neglect of duty and improper persons/vehicles search
Date received: 2021-06-11 Date responded: 2021-08-23
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate member of the RCMP extend an apology to the complainant with regard to their unreasonable arrest and the consequent unreasonable use of force and search. Supported Completed on 2021-10-06
That two subject members be provided with operational guidance regarding the legal grounds for arrest. Supported Completed on 2021-10-06
That the Commission reiterates its recommendations that an appropriate member of the RCMP extend an apology to the complainant with regard to their unreasonable arrest, and the consequent unreasonable use of force and search, and that both subject members be provided with operational guidance regarding the legal grounds for arrest. Supported Completed on 2021-10-06
Individual public complaint regarding improper attitude and mishandling of property
Date received: 2021-07-07 Date responded: 2021-08-19
CRCC Recommendation Commissioner's Response Implementation Status
That three subject members should receive operational guidance about the importance of seeking informed consent in the case of a consent search, and of documenting their efforts in that regard. Supported Completed on 2022-02-10
Individual public complaint regarding improper attitude
Date received: 2020-08-26 Date responded: 2021-08-19
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member receive operational guidance concerning the appropriate use of discretion and grounds to issue violation tickets. Supported Completed on 2021-10-18
That one subject member receive operational guidance concerning respectful interactions with the public. Supported Completed on 2021-10-18
That an appropriate member of the RCMP apologize to the complainant for the incident. Supported Completed on 2021-10-18
Public interest investigation – Complaint about the conduct of an RCMP dog handler during an arrest
Date received: 2021-06-29 Date responded: 2021-08-18
CRCC recommendation Commissioner's response Implementation status
That one subject member should receive training in how the Incident Management/Intervention Model framework applies to the deployment of a police service dog to apprehend a suspect, with particular focus on the use of additional force by the handler. Supported In progress: E Division (British Columbia) to implement
That two subject members should receive training on the importance of providing first aid and transport to a medical professional, both under the police service dog national policy and under the general national policy on medical assistance. Supported In progress: E Division (British Columbia) to implement
That Chapter 33.1. of the RCMP's national Operational Manual should be amended to [require that] where tactically feasible, police service dog handlers must issue a loud verbal warning prior to deploying the police service dog against a suspect. Supported In progress: Depot to implement
That Chapter 33.1. of the RCMP's national Operational Manual should be amended [to require that] police service dog handlers must ensure that the police service dog releases the bite as soon as reasonably possible to minimize injury to the suspect. Supported In progress: Depot to implement
That the RCMP's Dog Handler Training Course, including its written materials, should be modified to clearly discuss the need for issuing a loud verbal warning prior to deploying the police service dog against a suspect, where tactically feasible. Supported Completed on 2022-01-21
That the RCMP's Dog Handler Training Course, including its written materials, should be modified to clearly require police service dog handlers to ensure that the police service dog releases the bite as soon as reasonably possible to minimize injury to the suspect. Supported Completed on 2022-01-21
That the RCMP's Dog Handler Training Course, including its written materials, should be modified to instruct RCMP police service dog handlers to apply the IM/IM with the understanding that it is reasonable for any person to struggle from pain or fear in response to the bite of a large canine Supported Completed on 2022-01-21
Individual public complaint regarding neglect of duty
Date received: 2018-03-16 Date responded: 2021-08-18
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member be provided operational guidance on RCMP divisional and national policy, respectively, as it relates to their responsibility to complete a thorough screening of a person in RCMP custody, including inquiring about medications and their responsibility to seek medical assistance for prisoners exhibiting signs of illness or injury. Supported Completed on 2022-02-10
That one subject member be provided operational guidance on RCMP policy regarding their responsibility to ensure the well-being and protection of prisoners in RCMP custody. Supported Completed on 2022-02-10
That the RCMP address, in a timely manner, the absence of specific guidance in national policy regarding prisoners with physical disabilities. Supported Completed on 2021-11-10
That the RCMP review its policies, procedures, practices and facilities in a timely manner to ensure that prisoners with physical disabilities, including those confined to a wheelchair, can be accommodated in accordance with human rights legislation, and that the RCMP report to the Commission the results of its review Supported Completed on 2021-11-10
That one subject member be provided operational guidance with respect to the supervision of guards and making entries in the prisoner log regarding cell block checks. Supported Unable to implement - member retired from RCMP
That the RCMP consider informal resolution or conduct a public complaint investigation into these two allegations, in accordance with the RCMP Act. As the Commission noted, these two allegations appear to be straight forward matters, noting that it may be reasonable for the RCMP to conduct a file review, which would constitute a reasonable investigation Supported Completed on 2022-02-10
Individual public complaint regarding improper attitude, improper use of force, neglect of duty and improper search of premises
Date received: 2021-06-29 Date responded: 2021-08-18
CRCC Recommendation Commissioner's Response Implementation Status
That two subject members should receive operational guidance on obtaining judicial authorization to enter a dwelling to effect an arrest. Supported In progress: E Division (British Columbia) to implement
That an appropriate member of the RCMP should provide a written apology to the complainant for the RCMP members' trespassing on their property and for their unreasonable arrest. Supported In progress: E Division (British Columbia) to implement
That the RCMP should apologize to the complainant for the force used in arresting them without lawful authority. Supported In progress: E Division (British Columbia) to implement
That two subject members should receive operational guidance on the importance of treating victims of domestic violence with courtesy, compassion and respect, including respect for their dignity. Supported In progress: E Division (British Columbia) to implement
That two subject members should receive operational guidance on applying de-escalation techniques where operationally feasible. Supported In progress: E Division (British Columbia) to implement
That two subject members should receive operational guidance on the duty to provide medical assistance to prisoners. Supported In progress: E Division (British Columbia) to implement
That five subject members should receive operational guidance concerning the policies surrounding the removal of a prisoner's clothing. Supported In progress: E Division (British Columbia) to implement
That five subject members should receive operational guidance on the importance of making detailed notes as required by RCMP national operational policy on note-taking. Supported In progress: E Division (British Columbia) to implement
That one subject member should receive operational guidance on providing blankets to prisoners pursuant to RCMP policy. Supported In progress: E Division (British Columbia) to implement
That the RCMP should consider developing a clear policy that requires RCMP members to justify any decision to remove clothing from prisoners, rather than leaving the matter up to a vague and arbitrary practice about layers of clothing. Supported In progress: Contract and Indigenous Policing are leading this initiative
Individual public complaint regarding irregularity in procedure
Date received: 2019-09-06 Date responded: 2021-08-17
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP's CPIC Audit Unit assess whether the communicable disease flag on the complainant's CPIC profile is compliant with the applicable policy. Supported Previously implemented on 2021-07-16
Individual public complaint regarding improper attitude, neglect of duty and oppressive conduct
Date received: 2017-12-28 Date responded: 2021-08-17
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP consider developing policy to guide RCMP members assigned to Canadian international airports with respect to their authorities under the Preclearance Act. Supported In progress: Federal Policing to implement
Individual public complaint regarding neglect of duty
Date received: 2018-12-28 Date responded: 2021-08-17
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP apologize to the complainant for not providing sufficient information on possible criminal liability for false statements to a peace officer Supported Completed on 2021-10-27
That the RCMP provide the complainant, to the extent possible recognizing privacy and investigative concerns, with a rationale as to why a public mischief investigation was not conducted. Supported Completed on 2021-10-27
That an appropriate member of the RCMP in Alberta contact the complainant and provide them with the information regarding their initial file. Supported Completed on 2021-10-27
Individual public complaint regarding neglect of duty
Date received: 2020-11-26 Date responded: 2021-08-16
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should receive operational guidance, mentoring, or training concerning the proper conduct of a thorough investigation and that three subject members all read the interim report. Supported Completed on 2022-03-17
That an appropriate member of the RCMP should apologize to the complainant for the failure to conduct a thorough investigation. Supported Completed on 2021-09-14
Individual public complaint regarding improper use of force, neglect of duty and improper arrest
Date received: 2020-12-22 Date responded: 2021-08-16
CRCC Recommendation Commissioner's Response Implementation Status

That the RCMP should amend its national policies as follows:

  1. Enhance the policy concerning the withholding of prisoner toilet paper to identify under what specific circumstances toilet paper can be denied, bearing in mind the RCMP's duty towards prisoners
  2. Require that the decision to deny toilet paper be made by an RCMP member and that the reasons be documented on the operational file
  3. Require that toilet paper be provided in all cases except where there is an objective risk to safety. In such cases, an RCMP member must document the reasons for denial of toilet paper on the operational file
Supported In Progress: Contract & Indigenous Policing to implement
That the RCMP should amend the subject Detachment unit supplements to ensure the policy concerning prisoner care is consistent with the proposed national policy. Supported Completed on 2022-01-04
Individual public complaint regarding improper attitude
Date received: 2020-01-15 Date responded: 2021-08-16
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate member of the RCMP extend an apology to the complainant. Supported In progress: E Division (British Columbia) to implement
That the author of the RCMP's Final report and one subject member read the Commission's Interim report, my response and review the relevant policy pertaining to Public Complaints. Supported In progress: E Division (British Columbia) to implement
Individual public complaint regarding improper use of force
Date received: 2021-04-15 Date responded: 2021-08-16
CRCC Recommendation Commissioner's Response Implementation Status
That an investigation be conducted into the complainant's public complaint allegations against one subject member, in accordance with RCMP policy. If an investigation was conducted, the Commission recommends that the complainant be informed of the results. The RCMP did conduct a separate investigation and provided the complainant with a final report in June 2021. Supported Completed on 2021-08-16
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2020-11-23 Date responded: 2021-08-16
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should receive operational guidance on the duty to take meaningful notes. Supported Completed on 2022-01-13
Individual public complaint regarding improper search of premises
Date received: 2020-09-22 Date responded: 2021-08-16
CRCC Recommendation Commissioner's Response Implementation Status
That two subject members should be directed to read this report. Supported Completed on 2021-11-22
Individual public complaint regarding improper attitude, improper use of force and improper arrest
Date received: 2020-07-22 Date responded: 2021-08-13
CRCC Recommendation Commissioner's Response Implementation Status
That two subject member be directed to read this report. Supported Completed on 2021-11-22
That Operational guidance be provided to one subject member concerning the necessity to document the grounds for arresting and detaining someone for public intoxication in their occurrence report. Supported Completed on 2021-11-22
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2021-06-07 Date responded: 2021-08-13
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should be directed to read this report. I will not be able to action this recommendation since this subject member is retired but will direct that the NCO in charge of the K Division Professional Responsibility Unit reads the report to assist Commissioner's Delegates in refraining from being in a conflict of interest, or perceived conflict of interest, in the future. Supported Completed on 2021-09-07
Individual public complaint regarding improper attitude, improper use of force, neglect of duty, statutory offence, improper arrest and improper search of premises
Date received: 2020-12-11 Date responded: 2021-08-13
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should receive operational guidance concerning the correct operation of recording equipment, as well as the need to verify that the equipment is recording properly. Supported Unable to implement - member retired from RCMP
That one subject member should receive operational guidance concerning the law and policy around immediate medical assessment for apprehended persons and for prisoners who may have been injured. Supported Unable to implement - member retired from RCMP
That a copy of the Commission's Interim Report and Commissioner Response letter is forwarded to Assistant Commissioner for his information as the Critical Incident Program falls under their area of responsibility. Additional Commitment from the RCMP Completed on 2021-11-16
Individual public complaint regarding neglect of duty
Date received: 2018-08-08 Date responded: 2021-08-12
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member be reminded of the importance of identifying all possible victims when criminal charges are laid. Supported Completed on 2021-09-23
That one subject member receive refresher training with respects to ensuring that appropriate conditions are imposed on arrested individuals before they are released from custody. Supported Completed on 2021-09-23
Individual public complaint regarding neglect of duty
Date received: 2020-07-10 Date responded: 2021-08-12
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member receive operational guidance with respect to avoiding conflicts of interests. Supported Completed on 2021-11-22
That one subject member receive operational guidance on the police response to civil disputes. Supported Completed on 2021-11-22
That a copy of the Commission Interim Report and Commissioner's response letter be forwarded to the new OIC for their self-awareness Additional Commitment from the RCMP Completed on 2021-11-22
Individual public complaint regarding improper use of force
Date received: 2019-05-17 Date responded: 2021-08-12
CRCC Recommendation Commissioner's Response Implementation Status
That two subject members be provided with operational guidance concerning the importance of articulating in their notes or reports the basis on which they exercise any police power Supported Completed on 2021-09-23
That two subject members be provided with operational guidance or training concerning the importance of de-escalation and communication when dealing with persons experiencing a mental health crisis. Supported Completed on 2021-09-23
Individual public complaint regarding neglect of duty
Date received: 2020-11-26 Date responded: 2021-08-12
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should receive operational guidance on completing arrests and pursuing criminal charges within reasonable time. Supported Completed on 2021-09-08
Individual public complaint regarding improper attitude. neglect of duty and improper arrest
Date received: 2019-05-17 Date responded: 2021-08-12
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member be provided with operational guidance concerning the extent of the authorities granted by the Mental Health services Act. Supported Completed on 2021-09-10
That one subject member be provided with operational guidance concerning the importance of documenting actions taken during the course of their duties. Supported Completed on 2021-09-10
That the RCMP apologize to the complainant for being unreasonably apprehended and for not complying with their Charter rights when apprehended by one subject member. Supported Completed on 2021-09-10
Individual public complaint regarding improper attitude, neglect of duty and mishandling of property
Date received: 2020-01-15 Date responded: 2021-08-06
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member be provided with operational guidance with respect to the requirement to make proper notes in accordance with RCMP policy. Supported Completed on 2021-09-09
That two subject members be directed to read this report. Supported Completed on 2021-09-09
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2020-01-15 Date responded: 2021-08-06
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP apologize to the complainant for the inaccuracies in its report. Supported Completed on 2022-01-14
That one subject member be provided with operational guidance related the mistaken communications in this matter. Supported Unable to implement - member on long term leave, will be implemented when/if member returns to work
Individual public complaint regarding neglect of duty
Date received: 2017-05-25 Date responded: 2021-08-06
CRCC Recommendation Commissioner's Response Implementation Status
That the subject members still employed with the RCMP, who have not completed, within the past five years, training on the investigation approaches for allegations of sexual assault of young children, be given the appropriate training. Supported Completed on 2021-08-18
That three subject members be required to complete the online course by a fixed date and the Sexual Assault Best Practices Guide be made available to these members. Supported Completed on 2021-08-18
That one subject member, and any other subject members still in the employ of the RCMP, receives operational guidance on their responsibility to make complete and timely notes during an investigation. Supported Completed on 2021-08-18
That although mentioned in the RCMP's Final Report, one subject member was not identified amongst the members provided notice of the complainant's public complaints. In the event that he was not notified, the Commission recommends that he be provided notice forthwith. Supported Previously implemented as of 2021-08-06
That the member in charge of the detachment review the complainant's files and correct any incorrect biographical data about her identified therein. Supported Previously implemented as of 2021-08-06
That a written apology to each of the complainant's children for the RCMP's failure to proceed expeditiously with the public complaint. Supported Completed on 2021-08-18
That the subject members are to complete the "Using a Trauma Informed Approach" online course by a fixed date and that the Sexual Assault Best Practices Guide be made available to them. Supported Completed on 2021-08-18
That written confirmation to the complainant and the Commission that resources are in place to ensure that delays in public complaint investigations will no longer occur (as stated by the Commissioner's delegate in his report, the new RCMP policy requiring no more than "three months" for completion of public complaint investigations). Supported Completed on 2021-08-18
That a member of senior management contact the complainant and explain the steps that have been taken to avoid a repeat of the delay experienced in this case, i.e. the institution of performance standards for the completion of public complaints investigations: the Commissioner's commitments pursuant to the MOU as well as the accountability measures put in place by NPCD mentioned above. Supported Completed on 2021-08-18
Individual public complaint regarding improper use of force, neglect of duty and improper arrest
Date received: 2020-03-11 Date responded: 2021-08-06
CRCC Recommendation Commissioner's Response Implementation Status
That all still serving members involved in this case receive operational guidance on search warrants execution specifics; the importance of ensuring that all mandatory conditions are complied with when participating in searches along with their roles and responsibility. Supported Completed on 2022-02-09
That one subject member receive operational guidance, mentoring, or training concerning the supervision of search warrant operational plans and the execution of search warrants. Supported Unable to implement - member retired from RCMP
That four subject members receive written direction from their supervisor regarding the requirements to complete Subject Behaviour/Officer Response reports, with the exception of one subject member as they have since retired from the RCMP. Supported Completed on 2022-02-09
That an appropriate member of the RCMP extend an apology to the complainant for the manner in which police entered the home and arrested them. Supported Completed on 2021-11-15
That six subject members receive operational guidance, mentoring, or training concerning the grounds to arrest those found within a residence being searched and that operational guidance be issued to two subject members, the arresting officers, on the importance to ensure they have the proper grounds and basis for making an arrest. This is not applicable to one subject member as they have since retired. Supported Completed on 2022-02-09
Individual public complaint regarding improper use of force, neglect of duty and improper arrest
Date received: 2020-03-11 Date responded: 2021-08-06
CRCC Recommendation Commissioner's Response Implementation Status
I will direct that all still serving members involved in this case receive operational guidance on search warrants execution specifics; the importance of ensuring that all mandatory conditions are complied with when participating in searches along with their roles and responsibility. Supported Completed on 2022-02-09
That one subject member receive operational guidance, mentoring, or training concerning the supervision of search warrant operational plans and the execution of search warrants. Supported Unable to implement - member retired from RCMP
That the RCMP determine the remaining expenses, if any, related to the RCMP entry and consider whether it would be appropriate to apply the ex gratia payment policy to reimburse the complainant for any such damage. Supported Previously implemented as of 2021-08-06
That one subject member receive operational guidance, mentoring, or training concerning the need to involve parents, where possible, in decisions relating to temporary child care. Supported Unable to implement - member retired from RCMP
That four subject members receive written direction from their supervisor regarding the requirements to complete Subject Behaviour/Officer Response reports. I will direct that this be done with the exception of one subject member as they have since retired from the RCMP. Supported Completed on 2022-02-09
That an appropriate member of the RCMP extend an apology to the complainant for the unreasonable use of force against them. Supported Completed on 2021-11-15
That six subject members receive operational guidance, mentoring, or training concerning the grounds to arrest those found within a residence being searched and that operational guidance be issued to the arresting officers on the importance to ensure they have the proper grounds and basis for making an arrest. This is not applicable to one subject member as they have since retired. Supported Completed on 2022-02-09
That six subject members receive operational guidance, mentoring, or training concerning the powers of investigative detention, with the exception of one subject member as they have since retired from the RCMP. Supported Completed on 2021-11-15
Individual public complaint regarding improper attitude and improper use of force
Date received: 2021-03-24 Date responded: 2021-08-05
CRCC Recommendation Commissioner's Response Implementation Status
That a senior member of the RCMP should provide a written apology to the complainant for the RCMP Members' trespassing on their property and for the distress caused to their children. Supported Completed on 2021-11-02
That a senior member of the RCMP should review with one subject member the importance of making detailed notes, as required by RCMP national operational policy on note-taking, and provide one subject member with written direction to that effect. Although not indicated by the Commission, one other member will also benefit from the same review. Supported Completed on 2021-11-02
That one subject member should receive training on a public complaint investigator's responsibilities to preserve relevant materials, to conduct a reasonably thorough investigation and to ascertain the identities of subject members for each complaint. Supported Completed on 2021-11-02
Individual public complaint regarding neglect of duty
Date received: 2020-02-03 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member be provided with operational guidance on the elements respecting uttering threats charges and of the requirements to properly consider the factors set out in the Youth Criminal Justice Act when investigating offences committed by a young person. Supported Completed on 2021-11-16
That the RCMP consider whether any additional steps pursuant to the Youth Criminal Justice Act should be taken with respect to the youth suspect, having regard to the passage of time and any other information available to the RCMP. Supported Completed on 2021-11-16
That an appropriate member of the RCMP extend an apology to the complainant for the failures in the investigation. Supported Completed on 2021-11-16
Individual public complaint regarding improper attitude, irregularity in procedure, statutory offences and oppressive conduct
Date received: 2018-07-30 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP conduct a reasonably thorough investigation of the allegation and provide a report to the complainant and the Commission Supported Completed on 2022-01-07
That one subject member read a copy of the interim report and this response/the subject member has retired Supported Completed on 2021-08-26
That an apology be issued to the complainant for the unnecessary disclosure of information Supported Completed on 2021-08-26
That one subject member read a copy of the interim report and the Commissioner's response Supported Completed on 2021-08-26
Individual public complaint regarding improper attitude and improper use of force
Date received: 2020-09-18 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member be given operational guidance regarding the limits of police authority and the use of force. Supported Completed on 2021-11-23
That one subject member be given operational guidance concerning de-escalation in situations of heightened emotions and distress. Supported Completed on 2021-11-23
That one subject member be given operational guidance regarding proper documentation of police actions and articulating grounds for those actions. Supported Completed on 2021-11-23
That one subject member be given operational guidance regarding the limits of police authority and grounds to arrest Supported Completed on 2021-11-23
That one subject member be given operational guidance regarding the police obligation to inform a person of their right to counsel upon arrest or detention and the police obligation to allow the person to exercise that right. Supported Completed on 2021-11-23
That one subject member be given operational guidance regarding proper documentation of police actions and articulating grounds for those actions. Supported Completed on 2021-11-23
That an appropriate member of the RCMP apologize to the complainant. Supported Completed on 2021-11-23
Individual public complaint regarding improper attitude, neglect of duty, improper arrest and improper search of premises
Date received: 2021-01-01 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP should provide the complainant with a written apology for the unreasonable arrest and unreasonable entry in their residence Supported In progress: E Division (British Columbia) to implement
That two subject members should receive operational guidance, mentoring, or training regarding the limitations to the power to arrest without a warrant under section 495 of the Criminal Code as well as regarding the legal requirements for arrest in a dwelling house. Supported In progress: E Division (British Columbia) to implement
That two subject members read the interim report and my response to glean this information. Supported In progress: E Division (British Columbia) to implement
Individual public complaint regarding improper use of force, neglect of duty and improper vehicles/persons search
Date received: 2019-08-13 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That two subject members be provided with operational guidance on the duty to take meaningful notes. Supported Completed on 2021-10-29
That that two subject members be provided with operational guidance on the duty to conduct reasonable criminal investigations, and the need to establish reasonable grounds prior to making an arrest. Supported Completed on 2021-10-29
That one subject member and the unidentified RCMP member (if subsequently identified by the force) be provided with operational guidance and/or training on the IM/IM and the CAPRA model. Supported Completed on 2021-10-29
That two subject members be provided with operational guidance regarding the requirement for searches to be performed by a member of the same gender, wherever possible. Supported Completed on 2021-10-29
That two subject members receive operational guidance or training regarding their responsibilities pursuant to paragraph 10(b) of the Charter, and sections 25 and 26 of the Youth Criminal Justice Act. Supported Completed on 2021-10-29
That the subject Detachment continues to ensure prisoner clothing is washed after each use and does not have an unreasonable amount of staining. Supported Completed on 2021-10-29
That two subject members be provided operational guidance regarding the special considerations applicable to the detention of children and youth. Supported Completed on 2021-10-29
That one subject member be directed to read this report. Supported Unable to implement - member retired from RCMP
That one subject member receive operational guidance or training regarding the conduct of public complaint investigations. Supported Unable to implement - member retired from RCMP
That one subject member receive operational guidance or training regarding the right to contact legal counsel without delay and to be informed of that right pursuant to paragraph 10(b) of the Charter, and the responsibilities prescribed by sections 25 and 26 of the Youth Criminal Justice Act. Supported Unable to implement - member retired from RCMP
Individual public complaint regarding neglect of duty and irregularity - Evidence
Date received: 2021-05-31 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should receive operational guidance, mentoring, or training with respect to conducting reasonably thorough investigations, including the importance of identifying the investigative steps needed to meet this standard. Supported Completed on 2021-11-23
That one subject member should receive operational guidance on the RCMP policy requirement to thoroughly and promptly investigate complaints of a sexual nature, and on the importance of documenting the reasons for unusual delays in completing an investigation. Supported Completed on 2021-11-23
That the Commissioner's delegate review the CRCC's interim report. Supported Completed on 2021-11-23
Individual public complaint regarding improper attitude
Date received: 2021-04-28 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member receive a copy of the Commission's interim report. Supported Completed on 2021-11-23
That any adverse reference to this incident should be remove from one subject member's RCMP personal file. Supported Completed on 2021-11-23
Individual public complaint regarding improper use of force and improper arrest
Date received: 2021-05-17 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That five subject members should receive operational guidance, mentoring or training about the important of documenting in police notes or the operational file. Supported Completed on 2022-01-07
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2021-01-13 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That two subject members should receive operational guidance, mentoring, or training on their obligations to receive and document criminal complaints Supported In progress: E Division (British Columbia) to implement
That an appropriate member of the RCMP should apologize to the complainant for the failure of the RCMP to accept or to investigate their complaint. Supported Completed on 2021-09-13
That the RCMP should provide one subject member with mentoring to enhance her performance. The RCMP may wish to collaborate with local Indigenous partners to carry out this recommendation. Supported In progress: E Division (British Columbia) to implement
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2021-06-02 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP should apologize to the complainant for improperly terminating their complaint concerning one subject member. Supported Completed on 2021-09-02
That the RCMP should ensure that employees involved in processing "J" Division public complaints are aware of the criteria for accepting public complaints against retired RCMP members. Supported Completed on 2021-09-02
Individual public complaint regarding improper attitude
Date received: 2017-11-20 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP amend its national policy to ensure that the retention period for any operational file related to a public complaint is extended until the expiry of the request for review period. Supported Completed on 2021-12-09
That an appropriate member of the RCMP extend an apology to the complainant for the destruction of the operational file that has precluded a fulsome review of his allegations. Supported Completed on 2021-09-20
Individual public complaint regarding oppressive conduct and improper search of premises
Date received: 2020-04-06 Date responded: 2021-08-04
CRCC Recommendation Commissioner's Response Implementation Status
That three subject members receive operational guidance, training, or mentoring concerning the police powers of investigative detention. Supported Completed on 2021-11-22
That an appropriate member of the RCMP provide the complainant with a written apology for the unreasonable detention. Supported Completed on 2021-11-22
That three subject members receive operational guidance, training, or mentoring concerning police powers to search a dwelling house without warrant and with respect to obtaining a valid and informed consent to search. Supported Completed on 2021-11-22
That an appropriate member of the RCMP provide the complainant with a written apology for the unreasonable search. Supported Completed on 2021-11-22
Individual public complaint regarding improper use of force, improper arrest and neglect of duty
Date received: 2020-11-26 Date responded: 2021-08-03
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member should receive additional guidance, mentoring, or training concerning the requirement that all prisoners be provided with access to a lawyer in a manner consistent with section 10(b) of the Canadian Charter of Rights and Freedoms. Supported Completed on 2022-01-07
Individual public complaint regarding improper attitude and improper arrest
Date received: 2020-07-14 Date responded: 2021-08-03
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member receive operational guidance, mentoring or training concerning the grounds to make a warrantless arrest. Supported Completed on 2021-09-23
That one subject member receive operational guidance, mentoring or training concerning the importance of informing an arrested person about their constitutional rights Supported Completed on 2021-09-23
Individual public complaint regarding improper attitude, neglect of duty and improper arrest
Date received: 2020-10-21 Date responded: 2021-08-03
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member be provided with training on how the Saskatchewan Traffic Safety Act applies to common traffic offences Supported Unable to implement - member retired from RCMP
Individual public complaint regarding improper attitude, improper use of force and neglect of duty
Date received: 2020-01-06 Date responded: 2021-08-03
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member review the findings of this report with their supervisor and receive operational guidance regarding the authority to arrest pursuant to section 495 of the Criminal Code Supported Completed on 2021-09-10
That two subject members be directed to read this report and the Commissioner's response Supported Completed on 2021-09-10
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2020-03-11 Date responded: 2021-08-03
CRCC Recommendation Commissioner's Response Implementation Status
That the subject Detachment Commander take reasonable steps to ensure that clear supervisory direction is involved when actions are taken contrary to the intentions of a lead investigator Supported Completed on 2021-10-28
That one subject member receive operational guidance on the importance of properly seizing and documenting exhibits. Supported Completed on 2021-10-28
Individual public complaint regarding improper attitude, improper use of Firearms and neglect of duty
Date received: 2020-02-12 Date responded: 2021-08-03
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate member of the RCMP extend an apology to the complainant for one subject member having unreasonably drawn and pointed a firearm at them. Supported Completed on 2022-03-17
That one subject member review the findings of this report with his supervisor and receive operational guidance regarding the use of force. Supported Unable to implement - member retired from RCMP
That one subject member's unit commander be directed to assess whether additional training or other measures are necessary to mitigate the impact of the violent break and enter incident which appears to have affected the subject member's risk assessment in this case. Supported Unable to implement - member retired from RCMP
That one subject member review the findings of this report and the RCMP's Operational Manual, chapter 38.2. "Bias-Free Policing," with their supervisor and receive operational guidance on the importance of delivering bias-free police services. Supported Completed on 2022-03-17
Individual public complaint regarding improper use of force and neglect of duty
Date received: 2020-05-13 Date responded: 2021-08-03
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member receive operational guidance, mentoring, or training on the powers of arrest and investigative detention. Supported Completed on 2021-11-23
That one subject member be directed to discuss the facts of this case with a use of force expert to identify alternative intervention methods. Supported Completed on 2021-11-23
That an appropriate member of the RCMP extend an apology to the complainant for one subject member's unreasonable arrest and use of force Supported Completed on 2021-11-23
Individual public complaint regarding neglect of duty, oppressive conduct and improper arrest
Date received: 2019-06-28 Date responded: 2021-08-03
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate senior member of the RCMP extend an apology to the complainant for the unreasonable involvement of the RCMP in a civil dispute between them and the band council. Supported Completed on 2021-11-10
That the subject Detachment Commander be directed to establish Detachment policies or procedures with respect to police involvement in landlord-tenant issues on reserve land. Supported Completed on 2021-10-18
That the subject Detachment Commander consider consulting with the band council to explain the RCMP's role in civil matters on the reserve. Supported Completed on 2021-10-18
That one subject member be directed to read this report. Supported Completed on 2021-11-10
Individual public complaint regarding neglect of duty
Date received: 2018-09-10 Date responded: 2021-08-03
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP consider the need to develop specific procedures related to health services to address real, potential or apparent conflicts of interest that may arise between Health services personnel and clients. Supported Completed on 2021-10-14
That the Administration and Personnel Officer for "J" Division read both the CRCC Interim Report and the resulting Commissioner's Response and conduct a review to see if any policies were overlooked in this particular case. Supported Completed on 2021-10-14
That the results from this review be shared with the National Public Complaint Directorate for the monitoring of compliance with this commitment. Supported Completed on 2021-10-14
Individual public complaint regarding neglect of duty, statutory offence, improper arrest and improper persons/vehicles search
Date received: 2018-09-10 Date responded: 2021-08-03
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP should apologize to the complainants for the unreasonable investigative detention of one of the complainants. Supported Completed on 2021-11-16
That one subject member should be directed to read this report. Supported Completed on 2021-11-16
That a copy of the Commission's report and the Commissioner's Response letter be forwarded to A/Commissioner K Division's Core Crops Officer for his info given the issues identified at the detachment regarding knowledge of policy powers and Crown's observations. Additional Commitment from the RCMP Completed on 2021-11-16
Individual public complaint regarding neglect of duty
Date received: 2020-09-29 Date responded: 2021-07-29
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP should remove any references to operational guidance concerning this allegation contained in the subject member's personnel file or performance assessments. Supported Completed on 2021-11-02
Individual public complaint regarding improper attitude, improper use of force, neglect of duty and improper arrest
Date received: 2020-06-19 Date responded: 2021-07-29
CRCC Recommendation Commissioner's Response Implementation Status
That two subject members should be provided with operational guidance, mentoring, or training regarding the legal requirements for arrest in a dwelling house. Supported Completed on 2021-09-02
That one subject member should receive additional training, mentoring, or guidance concerning the need to provide a person with access to legal counsel as soon as practicable after arrest or detention. Supported Completed on 2021-09-15
That one subject member should be reminded of the legal test for reasonable apprehension of bias. Supported Completed on 2021-08-06
Individual public complaint regarding neglect of duty
Date received: 2020-02-03 Date responded: 2021-07-29
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate RCMP member extend an apology to the complainant regarding the inadequate investigations of two subject members. Supported Completed on 2021-08-25
That one subject member be provided with operational guidance regarding the need to obtain statements and gather evidence from complainants. Supported Completed on 2021-09-14
That three subject members be directed to read this report. Supported Completed on 2021-08-25
Individual public complaint regarding improper attitude, improper use of force and neglect of duty
Date received: 2020-01-13 Date responded: 2021-07-29
CRCC Recommendation Commissioner's Response Implementation Status
That the operational guidance to one subject member be limited to the aspect of documentation as the Commission was satisfied that they had reasonable grounds to apprehend the complainant under the Saskatchewan Mental Health services Act (MHSA). Supported Completed on 2021-08-25
That the subject Detachment Commander read the Commission's Interim Report and the Commissioner's response; then to determine if detachment directives need to be written or amended with respect to lodging intoxicated persons apprehended under the MHSA Supported Completed on 2021-08-25
Individual public complaint regarding improper attitude, improper use of force and improper arrest
Date received: 2020-04-27 Date responded: 2021-06-24
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate member of the RCMP extend an apology to the complainant for failing to provide them with their rights Supported Completed on 2021-11-17
Individual public complaint regarding neglect of duty
Date received: 2019-04-02 Date responded: 2021-06-22
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP apologize to the complainant for the unreasonable delay in providing a Commissioner's response to the Commission's Interim Report. Supported Completed on 2021-09-14
That the RCMP consider adopting service standards that would provide reasonable timelines for the completion of the Commissioner's response to Interim Reports. Supported Completed - Previously implemented 2019-12-01
That the RCMP take steps to ensure that Commissioner's responses are delivered within a reasonable timeframe. Supported Completed - Previously implemented 2019-12-01
Individual public complaint regarding improper attitude and improper arrest
Date received: 2017-10-25 Date responded: 2021-06-21
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate member of the RCMP extend an apology on behalf of the RCMP to the complainant and their child for the manner in which they were detained and handcuffed as a young person. Supported Completed on 2021-11-10
That a senior member of the RCMP extend an apology on behalf of the RCMP to the complainant and their child for the manner in which the public complaint was conducted and for the unreasonable treatment of the child in the manner that they were questioned. Supported Completed on 2021-11-10
That three subject members receive operational guidance on the substance and application of Chapter 39 of "E" Division's Operational Manual concerning the treatment of young persons. Supported Completed on 2021-11-10
That the RCMP provide the complainant and/or their counsel with access to the audio-recorded interview between the subject member and the child. Supported Completed on 2021-11-10
That the RCMP consider the complainant's request for financial support with respect to counselling and treatment for the child due to their interaction with RCMP members. Supported Completed on 2021-11-10
That the RCMP members subject to this complaint read a copy of the final report when it becomes available Supported Completed on 2021-11-10
Individual public complaint regarding irregularity in procedure and neglect of duty
Date received: 2018-03-16 Date responded: 2021-06-13
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP apologize to the complainant for not conducting a reasonably thorough family violence investigation. Supported Completed on 2021-06-22
That one subject member be given operational guidance on how to conduct a reasonably thorough family violence investigation. Supported Completed on 2021-06-21
That one subject member be provided with operational guidance on the importance of providing accurate information to persons exercising judicial authority. Supported Completed on 2021-06-21
Individual public complaint regarding irregularity in procedure and mishandling of property
Date received: 2019-09-06 Date responded: 2021-06-13
CRCC Recommendation Commissioner's Response Implementation Status
That two subject members receive operational guidance concerning the Band Housing Policy. Supported Completed on 2021-12-08
That the Detachment Commander consider whether it is necessary to review or propose detachment-level policy concerning police enforcement or band by-laws and policies. Supported Completed on 2021-12-08
That the Band be consulted on the development of this detachment-level policy to ensure any future calls for service related to Band Housing Policy will be responded to in a manner that is consistent with the law. Supported Completed on 2021-12-17
That two subject members receive operational guidance on the requirements of subsection 117.04 (3) of the Criminal Code and on the requirements of completing a return to a justice for things seized with or without a warrant as outlined in Section 489.1 of the Criminal Code. Supported Completed on 2021-12-08
Individual public complaint regarding improper attitude, improper use of force, improper arrest, oppressive conduct, improper search of premises and neglect of duty
Date received: 2018-05-16 Date responded: 2021-06-10
CRCC Recommendation Commissioner's Response Implementation Status
That one subject member receive training on RCMP policy and statutory requirements for the removal of a child from the custody of a parent. Supported Completed on 2021-10-13
That one subject member apologize to the complainant for failing to reasonably protect their physical privacy. Supported Completed on 2021-10-13
That one subject member be given operational guidance on the RCMP value of "respectful treatment: towards people." Supported Completed on 2021-10-13
That one subject member read the interim report and the Commissioner's response. Additional Commitment from the RCMP Completed on 2021-10-13
Individual public complaint regarding neglect of duty
Date received: 2020-03-11 Date responded: 2021-06-08
CRCC Recommendation Commissioner's Response Implementation Status
That the Officer in Charge of the subject Detachment be directed to ensure that members under their command conduct a reasonable investigation into criminal complaints directly from inmates in a manner consistent with existing RCMP policy. Supported Completed on 2021-07-09
Individual public complaint regarding neglect of duty and improper arrest
Date received: 2018-01-08 Date responded: 2021-06-08
CRCC Recommendation Commissioner's Response Implementation Status
That a senior RCMP officer review with one subject member the importance of making detailed notes as required by RCMP National operational Policy on note-taking. Supported Completed on 2021-11-02
Individual public complaint regarding improper use of force, neglect of duty and improper arrest
Date received: 2020-01-06 Date responded: 2021-05-31
CRCC recommendation Commissioner's response Implementation status
That three subject members receive operational guidance concerning the imperative and immediate nature of the right to counsel pursuant to section 10 of the Charter, including that it applies in the case of an apprehension under the Alberta Mental Health Act. Supported Completed on 2021-06-07
That the subject Detachment Commander direct RCMP members under their command to afford timely access to legal counsel in a manner consistent with section 10 of the Charter to anyone arrested or detained by police, including in the case of apprehensions under the Alberta Mental Health Act. Supported Completed on 2021-06-07
Individual public complaint regarding improper attitude
Date received: 2020-12-04 Date responded: 2021-05-31
CRCC recommendation Commissioner's response Implementation status
That one subject member should receive operational guidance, mentoring, or training concerning the requirements under the Royal Canadian Mounted Police Act to accept public complaints. Supported Completed on 2021-06-14
Individual public complaint regarding improper attitude, improper use of force and improper arrest
Date received: 2019-02-11 Date responded: 2021-05-31
CRCC Recommendation Commissioner's Response Implementation Status
That two subject members be provided with operational guidance concerning the extent of the authorities granted by the mental Health Act in particular, the necessity to immediately convey an apprehended party to an appropriate medical facility. Supported Completed on 2021-07-21
That two subject members be provided with operational guidance concerning note-taking and proper articulation of legal authorities. Supported Completed on 2021-07-21
That an appropriate member of the RCMP extend an apology to the complainant for their overnight detention at the Detachment. Supported Completed on 2021-07-21
That one subject member be provided with operational guidance concerning the requirement to inform a person of their section 10 Charter rights immediately upon arrest or detention. Supported Completed on 2021-07-21
That an appropriate member of the RCMP extend an apology to the complainant concerning the unreasonable use of force against them. Supported Completed on 2021-07-21
That two subject members be directed to read this report Supported Completed on 2021-07-21
Individual public complaint regarding improper attitude, improper use of force, irregularity in procedure, mishandling of property and improper arrest
Date received: 2018-07-16 Date responded: 2021-05-31
CRCC Recommendation Commissioner's Response Implementation Status
That the RCMP extend a written apology to the complainant for the unreasonable release of information to the band council. Supported Completed on 2021-10-18
That the RCMP extend a written apology to the complainant for their unreasonable arrest by one subject member. Supported Completed on 2021-10-18
That one subject member be issued operational guidance concerning RCMP policy with respect to civil disputes. Supported Completed on 2021-10-18
That the RCMP assess whether any additional general guidance is necessary either in policies, procedures, or training to address tenancy issues on First Nations reserves. I will direct that our Contract and Indigenous Policing Branch be provided the interim report and my response to assist in their assessment. Supported Completed on 2021-10-18
That one subject member be provided operational guidance concerning the release of personal information to third parties Supported Completed on 2021-10-18
Individual public complaint regarding improper attitude, improper use of force, irregularity in procedure, driving irregularity, neglect of duty, statutory offences and improper persons/vehicles search
Date received: 2019-06-17 Date responded: 2021-05-31
CRCC Recommendation Commissioner's Response Implementation Status
That an appropriate member of the RCMP extend an apology on behalf of the RCMP for the removal of the complainant's clothing. Supported Completed on 2021-09-07
That three subject members receive written operational guidance and direction concerning the policies and the law surrounding the removal of a prisoner's clothing, including the importance of documenting the rationale of such an action in their reports and notes. Supported Completed on 2021-09-07
That the Commissioner direct the Officer in Charge of the subject Detachment to take reasonable measures to ensure that the Detachment is currently in compliance with the law and RCMP policy concerning strip searches. Supported Completed on 2021-09-07
That one subject member be provided written operational guidance and direction concerning the exercise of rights to counsel afforded by paragraph 10 (b) of the Charter. Supported Completed on 2021-09-07
That one subject member be provided written operational guidance and direction concerning proper prisoner screening, including the requirement to make reasonable enquiries into medications that may be needed by a prisoner. Supported Completed on 2021-09-07
That a copy of the analysis, Commissioner's letter and CRCC Interim Report be provided to also be shared with K Division Core Crops officer given issues specific to strip searches for situational awareness. Additional Commitment from the RCMP Completed on 2021-09-07
Individual public complaint regarding improper attitude, neglect of duty and service
Date received: 2018-05-04 Date responded: 2021-05-28
CRCC recommendation Commissioner's response Implementation status
That one subject member extend an apology to the complainant for the manner in which they interacted with them during the May 11, 2017, traffic stop. Supported Completed on 2021-06-18
Individual public complaint regarding improper attitude, neglect of duty and improper arrest
Date received: 2020-02-25 Date responded: 2021-05-28
CRCC recommendation Commissioner's response Implementation status
That an appropriate member of the RCMP extend an apology to the complainant for the unreasonable entry into their mother's house. Supported Completed on 2021-10-13
That two subject members be given operational guidance with respect to warrantless entry into dwellings. Supported Completed on 2021-10-13
That one subject member be provided operational guidance concerning the documentation of medication on the Prisoner Report form. Supported Completed on 2021-10-13
Individual public complaint regarding neglect of duty
Date received: 2019-12-03 Date responded: 2021-05-28
CRCC recommendation Commissioner's response Implementation status
That an appropriate member of the RCMP extend an apology to the complainant for one subject member's non-compliance with the New Brunswick Mental Health Act. Supported Completed on 2021-09-15
That one subject member be provided with operational guidance on the importance of ensuring that persons apprehended pursuant to the New Brunswick Mental Health Act be medically assessed. Supported Completed on 2021-09-15
That a copy of the Analysis, Commissioner's letter and CRCC Interim Report be provided to the author of the Final Report. Additional Commitment from the RCMP Completed on 2021-09-15
Individual public complaint regarding improper attitude, improper use of force, irregularity in procedure and neglect of duty
Date received: 2020-04-09 Date responded: 2021-05-28
CRCC Recommendation Commissioner's Response Implementation Status
That two subject members be provided with operational guidance on the importance of providing paragraph 10(b) Charter rights in a timely manner. Supported Completed on 2021-07-21
That an appropriate member of the RCMP extend an apology to the complainant for the delay in providing him with medical attention. Supported Completed on 2021-07-21
That two subject members be provided with operational guidance on the importance of obtaining timely medical care for prisoners. Supported Completed on 2021-07-21
Individual public complaint regarding neglect of duty
Date received: 2020-12-14 Date responded: 2021-05-27
CRCC recommendation Commissioner's response Implementation status
That one subject member should receive operational guidance or training on the law pertaining to sexual assault offences, including the circumstances in which no consent can be provided. Supported Completed on 2021-09-14
That one subject member should receive operational guidance or training concerning the provincial policy on Violence Against Women in Relationships and the importance of complying with the requirements of provincial policies on the handling of domestic violence investigations. Supported Completed on 2021-09-14
Individual public complaint regarding improper attitude
Date received: 2021-03-11 Date responded: 2021-05-25
CRCC recommendation Commissioner's response Implementation status
That the subject member should be directed to read and discuss this report with a supervisor. I also feel there would be benefit to have the other members who responded to read this report as well. Supported Completed on 2021-06-30
Individual public complaint regarding neglect of duty
Date received: 2021-04-15 Date responded: 2021-05-25
CRCC recommendation Commissioner's response Implementation status

That the RCMP provide operational guidance to one subject member on the importance of:

  1. identifying all potential investigative steps necessary to conduct thorough investigations
  2. documenting and investigating all allegations raised by complainants
  3. submitting charge recommendations where the evidence and the seriousness of the offences warrant it
Supported Completed on 2021-09-14
That the RCMP provide operational guidance to one subject member on the elements of the offence of break and enter. Supported Completed on 2021-09-14
That one subject member be directed to read this report. Supported Completed on 2021-09-14
Individual public complaint regarding improper attitude, neglect of duty and improper arrest
Date received: 2021-01-05 Date responded: 2021-05-25
CRCC recommendation Commissioner's response Implementation status
That one subject member should receive additional training, mentoring, or guidance concerning the need to provide a person with access to legal counsel as soon as practicable after arrest or detention. Supported Completed on 2021-08-19
Individual public complaint regarding neglect of duty, statutory offences, irregularity – Evidence, oppressive conduct, improper arrest and improper search of premises
Date received: 2019-08-13 Date responded: 2021-05-25
CRCC recommendation Commissioner's response Implementation status
That three subject members receive operational guidance on the elements for the offence of theft pursuant to section 322 of the Criminal Code. Supported Completed on 2021-07-09
That three subject members receive operational guidance on the elements for the offence of dangerous driving pursuant to section 249 of the Criminal Code. Supported Completed on 2021-07-09
That three subject members receive operational guidance on taking timely and accurate witness statements and notes. Supported Completed on 2021-07-09
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2018-05-16 Date responded: 2021-05-18
CRCC recommendation Commissioner's response Implementation status
That the RCMP apologize to the complainant for not conducting a reasonable thorough family violence investigation. Supported Completed on 2021-06-20
That two subject members be given operational guidance on how to conduct a reasonable family violence investigation Supported Completed on 2021-06-20
Individual public complaint regarding improper attitude, neglect of duty, oppressive conduct, improper arrest and improper persons/vehicles search
Date received: 2019-09-20 Date responded: 2021-05-09
CRCC recommendation Commissioner's response Implementation status
That one subject member be provided with operational guidance concerning the limits of police powers to detain motorists in traffic investigations. Supported Completed on 2021-10-18
That an appropriate member of the RCMP extend an apology to the complainant for their unreasonable detention. Supported Completed on 2021-10-18
That one subject member be provided with operational guidance concerning the requirement to inform a detained party of their Charter rights and police caution before attempting to elicit evidence from them. Supported Completed on 2021-10-18
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2019-10-28 Date responded: 2021-05-09
CRCC recommendation Commissioner's response Implementation status
That one subject member complete the RCMP's latest training course with regards to interviewing techniques, if they have not already done so. Supported Completed on 2021-10-12
Individual public complaint regarding neglect of duty
Date received: 2019-06-17 Date responded: 2021-05-09
CRCC recommendation Commissioner's response Implementation status
That an appropriate member of the RCMP provide an apology to the complainant for the conduct of one subject member during this incident. Supported Completed on 2021-06-16
That one subject member be directed to review this report with their supervisor and receive operational guidance concerning the requirement to remain neutral in civil disputes. Supported Completed on 2021-06-16
That a copy of the Commissioner's Response and analysis be shared with one subject member Supported Completed on 2021-06-16
Individual public complaint regarding improper attitude, improper use of force, mishandling of property, improper arrest and improper persons/vehicles search
Date received: 2020-02-12 Date responded: 2021-05-09
CRCC recommendation Commissioner's response Implementation status
That one subject member receive operational guidance on the common law powers of search incidental to arrest. Supported Completed on 2021-09-16
That a copy of the NPCD's analysis and Commissioner's response be shared with one subject member given their role and that they signed off on the initial investigation in the Finding #3. Supported Completed on 2021-09-16
Systemic investigation – Review of the RCMP's policies and procedures regarding street checks
Date received: 2021-02-26 Date responded: 2021-04-29
CRCC recommendation Commissioner's response Implementation status

That the RCMP should amend the definition of "street check" to reflect the following:

Street check means a voluntary interaction with the public, initiated by the police officer, where the police officer makes a request for personal identifying information to support a law enforcement purpose. A street check can occur anywhere and within any of the RCMP's mandates.

Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual

That the RCMP should amend the national policy to include the following:

Before requesting any personal identifying information from a member of the public in the course of a street check, a member must obtain the person's informed consent and record it in their notebook.

Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual

That the RCMP should provide the following standard wording, or wording of similar effect, to its members for the purpose of obtaining informed consent in the context of a street check:

This is a voluntary interaction. You are free to leave at any time. I am requesting [nature of information requested] for the purpose of [reason for the street check]. You do not need to provide me with this information. If you choose not to provide this information, you will not be arrested or detained. Your personal information may be retained in accordance with the Privacy Act.

Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That if an individual does not consent to provide their personal identifying information in the course of a street check, their personal identifying information should not be recorded in the police operational records management system unless other lawful authority exists to do so. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That to avoid confusion or ambiguity the RCMP should consistently use one term to refer to the information collected about individuals during a street check and define this term clearly within the policy. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That the RCMP's national policy concerning street checks should provide for regular internal auditing that includes advice from subject matter experts in bias-free policing. Contract and Indigenous Policing to consult with the Special Designated Officer for Diversity and Inclusion for the RCMP to determine how to best implement this recommendation. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That the RCMP's national policy should provide that street check occurrences not include any personal identifying information where the subject of the street check refuses to voluntarily provide such information. Supported In progress: Contract and Indigenous Policing preparing amendments to Operational Manual
That following the changes to the street check policy identified in this report, the RCMP should update the training provided to RCMP cadets pertaining to street checks and ensure that existing members are made aware of the changes. Supported In progress: Depot is leading this initiative
That the RCMP should consider the feasibility of retaining certain non-identifying information pertaining to street checks for a longer period for statistical purposes and that the Information Management Policy Section lead a review to determine how to best address this recommendation. Supported Completed on 2021-07-30
Individual public complaint regarding neglect of duty
Date received: 2018-08-02 Date responded: 2021-04-26
CRCC recommendation Commissioner's response Implementation status
That a senior member of the RCMP offer an apology to the complainant for her unreasonable arrest. Supported Completed on 2022-03-17
That the RCMP provide operational guidance to two subject members concerning powers of arrest, as well as prevailing jurisprudence on attending a dwelling house for the purpose of arresting an occupant without a warrant. Supported Completed on 2021-09-14
That one subject member receive operational guidance regarding the legislative requirements as to when the Ministry of Children and Family Development is to be contacted. Supported Completed on 2021-09-14
That one subject member receive operational guidance with respect to the RCMP's Operational Manual, chapter 25.2., "Investigator's Notes." Supported Completed on 2021-09-14
That a senior member of the RCMP extend an apology to the complainant for having applied leg irons during their transportation to the General Hospital. Supported Completed on 2021-09-14
That training be provided to RCMP members at the subject Detachment concerning the circumstances warranting the use of leg irons. Supported Completed on 2021-09-14
Individual public complaint regarding neglect of duty
Date received: 2019-08-13 Date responded: 2021-04-23
CRCC recommendation Commissioner's response Implementation status
That the subject member receive operational guidance with respect to an RCMP member's obligations to receive complaints in accordance with the RCMP Act. Supported Unable to implement - member on long term leave, will be implemented when/if member returns to work
Individual public complaint regarding improper use of force and neglect of duty
Date received: 2019-03-05 Date responded: 2021-04-23
CRCC recommendation Commissioner's response Implementation status
That the RCMP review its policies relating to the safety and welfare of children whose parents or caregivers are arrested or otherwise unwell. Supported In progress: Pending publication
Individual public complaint regarding improper attitude, improper use of force, improper arrest and improper peoples/vehicles search
Date received: 2019-08-13 Date responded: 2021-04-23
CRCC recommendation Commissioner's response Implementation status
That the RCMP issue an apology to the complainant in recognition of the personal impact of being subject to inappropriate profanity during their arrest. Supported Completed on 2021-09-14
That the RCMP issue an apology to the complainant in recognition of the personal impact of the denial of their guaranteed rights under the Charter. Supported Completed on 2021-09-14
That the RCMP's documentation respecting the subject member's operational guidance for the allegation be rescinded. Supported Completed on 2021-09-14
Individual public complaint regarding improper attitude and improper use of force
Date received: 2019-09-06 Date responded: 2021-04-23
CRCC recommendation Commissioner's response Implementation status
That the two subject members review the findings of this report with their supervisor and received operational guidance regarding the authority to effect an arrest in a dwelling house. Supported Completed on 2021-09-09
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2019-04-02 Date responded: 2021-04-23
CRCC recommendation Commissioner's response Implementation status
That an appropriate member of the RCMP extend an apology to the complainant for the failure of the subject member to complete a reasonable investigation into their May 25, 2015, assault complaint. Supported Completed on 2021-07-13
That the subject member receive written operational guidance concerning the conduct of reasonable investigations, highlighting the particular vulnerability of individuals in custody. Supported Completed on 2021-07-13
That the RCMP conduct an investigation into the complainant's public complaint concerning their September 5, 2017, complaint of assault and issue a final report accordingly. Supported Completed on 2021-07-13
That an appropriate member of the RCMP extend an apology to the complainant concerning the failure to investigate their September 5, 2017, public complaint. Supported Completed on 2021-07-13
Individual public complaint regarding neglect of duty
Date received: 2018-08-14 Date responded: 2021-04-23
CRCC recommendation Commissioner's response Implementation status
That an appropriate member of the RCMP extend an apology to the complainant in relation to this incident. Supported Completed on 2021-05-31
That two subject members be provided operational guidance concerning the appropriate police role in civil matters, such as residential tenancy orders. Supported Completed on 2021-05-31
That the subject member be asked to read this report Supported Completed on 2021-05-31
That the OIC of the Detachment remind the members under their command of the appropriate police role in civil matters such as residential tenancy orders, consistent with the policy set out in the RCMP's national Operational Manual. Supported Completed on 2021-05-31
Individual public complaint regarding improper attitude and improper arrest
Date received: 2019-10-02 Date responded: 2021-04-23
CRCC recommendation Commissioner's response Implementation status
That operational guidance be provided to the subject member concerning the grounds required for arresting and detaining someone for public intoxication and the necessity to articulate these grounds in police notes. Supported Completed on 2021-05-11
That the RCMP should consider offering an apology to the complainant for the subject member's lack of professional and courteous conduct during the meeting. Supported Completed on 2021-06-09
Individual public complaint regarding improper attitude, irregularity in procedure, mishandling of property and improper arrest
Date received: 2019-10-22 Date responded: 2021-04-23
CRCC recommendation Commissioner's response Implementation status
That the RCMP apologize to the complainant for their continued detention. Supported Completed on 2021-10-18
That the subject member be provided with operational guidance concerning the Criminal Code powers of arrest and release Supported Completed on 2021-10-18
Individual public complaint regarding neglect of duty
Date received: 2018-05-16 Date responded: 2021-04-23
CRCC recommendation Commissioner's response Implementation status
That the subject member be provided operational guidance on the duty to accommodate persons with disabilities up to the point of undue hardship. Supported Completed on 2021-08-20
That the subject member apologize to the complainant for the failure to make any efforts to accommodate them on August 20, 2015. If the subject member is not able to apologize, a senior RCMP member will apologize on their behalf. Supported Completed on 2021-08-20
That the subject member be provided operational guidance on responding, and doing so in a timely manner, to complaints of discrimination from the public. Supported Completed on 2022-02-07
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2019-06-17 Date responded: 2021-04-15
CRCC recommendation Commissioner's response Implementation status
That the RCMP provide a written apology to the complainant for the unreasonable delay in obtaining a response from the doctor. Supported Completed on 2021-05-18
Individual public complaint regarding neglect of duty
Date received: 2019-10-11 Date responded: 2021-04-15
CRCC recommendation Commissioner's response Implementation status
That the subject member be provided with operational guidance on the importance of note-taking. Supported Completed on 2021-07-22
Individual public complaint regarding neglect of duty
Date received: 2019-02-11 Date responded: 2021-04-14
CRCC recommendation Commissioner's response Implementation status
That an appropriate member of the RCMP extend a written apology to the complainants regarding the failure of the RCMP to properly monitor the subject city RCMP's Facebook page Supported Completed on 2021-06-07
That the Commissioner direct the Commanding Officer of "F" Division to implement steps to ensure that the Division's social media policies and procedures permit reasonable compliance with the RCMP's national social media terms of use. Supported Completed on 2021-06-07
That a copy of the Commission's interim report and my response be provided to the "F" Division Strategic Communication and Media Relations Director for review to ensure the documents cited above are compliant with national policy for use of social media. Any required amendments are to be made, the drafts finalized and then shared within the division. Supported Completed on 2021-06-07
Individual public complaint regarding improper attitude, neglect of duty and improper arrest
Date received: 2019-12-03 Date responded: 2021-04-14
CRCC recommendation Commissioner's response Implementation status
That the subject member review the findings of this report with their supervisor and receive operational guidance regarding the authority to arrest pursuant to section 495 of the Criminal Code and the authority to arrest in a dwelling house. Supported Completed on 2021-08-12
Individual public complaint regarding improper attitude and neglect of duty
Date received: 2020-01-13 Date responded: 2021-04-14
CRCC recommendation Commissioner's response Implementation status
That the subject member be directed to read this report. Supported Completed on 2021-05-31
That the three subject members read this report as well as be reminded of their obligation to make written and/or electronic notes as required by Operational Manual Chapter 25.2 Investigator's Notes. Supported Completed on 2021-05-31
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