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Liaison officers

Nancy Mason, Senior Liaison Officer, The Hague, Netherlands

Nancy Mason, Senior Liaison Officer

What do you do as part of the Liaison Officer program?

Liaison officers are channels between Canadian law enforcement units and foreign police authorities. The liaison officers help through face-to-face interactions with our international partners. I work in The Hague. We have 26 countries in our area of responsibility. So maintaining the network of partnerships developed is important.

On any given day, I help with investigations. Some involve murder, drugs and money laundering, public safety and cyber related crimes. Recently, another Liaison Officer and I helped with an International Controlled Delivery for a foreign police partner. Really, there's never a dull day.

What does your work bring to you personally? Professionally?

I'm proud to be part of combating transnational criminal activity with our partners. The job brings huge personal satisfaction, knowing that you've accomplished something or solved a mystery. There is significant gratitude as well from both Canadian and foreign police agencies.

For me, the greatest thing I've learned has been the importance of our communication skills. We can have a tendency to become complacent in how we get along with each other. This usually occurs when working in familiar teams or working environments. Communication and diplomacy is critical to success as a Liaison Officer.

Have you participated in any tasks or projects that support innovative ways of thinking or innovative uses of technology?

I learned that the Dutch are skilled in technological investigations. Their National Police work closely with Canadian investigators and other foreign partners.

The RCMP will travel to The Netherlands to learn about the Dutch's implementation of their police mobile applications. They're using a "connected cop" application as a messaging and dispatching tool. If we chose to integrate a similar tool, this will help support the RCMP Digital Strategy.

Capacity building

Sergeant Adrienne Vickery, International Capacity Building and Training

Sergeant Adrienne Vickery

What was your role in International Capacity Building and Training?

I designed and delivered a five-day course on money laundering. This course was tailored for police officers, investigators and Crown counsel in Kingston, Jamaica. It promoted international cooperation and information sharing between Canada and Jamaica.

I also trained the participants how to investigate cryptocurrency crime. The cryptocurrency landscape is complex and all law enforcement authorities have to be ready to tackle the serious challenges of this type of crime.

What is the greatest thing you have learned from this unique position?

It's important to share knowledge, best practices, and lessons learned with other countries. It helps build a global economy where we can identify and prevent the misuse of our financial system.

I welcomed the chance to meet financial investigators in a foreign country. I also expanded my own knowledge and skills, and shared what I learned with my colleagues in Canada.

Women remain the minority in law enforcement but nearly half of the Jamaican course participants were female. Not only were these women strong and capable, but they fought hard to break through gender-based stereotypes to get there.

What is some advice you would offer to someone considering an opportunity with International Capacity Building and Training?

International capacity building is a unique and rewarding opportunity. The reception we received overwhelmed me. The candidates were honoured to attend a course prepared and delivered by the RCMP. This demonstrated Canada's strong international reputation and the impact of the RCMP on international capacity building. To be able to represent the RCMP and women in law enforcement was empowering and an experience I will never forget.


Corporal Erin Gagné, Supervisor, INTERPOL Crime Investigation

What is your role in INTERPOL-Ottawa?

INTERPOL-Ottawa is Canada's operations centre. It's the front-line responder for Canadian police investigators and government departments that need international help with criminal matters. The Centre processes all of these requests to and from INTERPOL member countries.

I'm a supervisor and investigator within the centre. I've been in this position for about seven months. A few years ago, I worked in INTERPOL-Ottawa as an Intake Team Supervisor. I loved the position so much that I decided to come back.

In my current role, I help foreign and domestic agencies with their investigations. I also help with locating fugitives in Canada or abroad. I publish international notices and assist with any high profile cases.

What does your work bring to you personally? Professionally?

I enjoy the international aspect of INTERPOL-Ottawa, helping with investigations around the world. I also enjoy working with the people at INTERPOL. I like being able to share knowledge and learn from each other regardless of language or cultural barriers.

Working in a fast-paced environment with a large workload keeps me busy and always thinking and learning. Professionally, helping with international investigations has brought me a lot of satisfaction. It's fulfilling to be part of something so large.

Personally, the job is very flexible. I'm a member of the Tactical Troop, which takes me away from my role and duties at INTERPOL from time to time. INTERPOL-Ottawa supervisors support this commitment.

What is the greatest thing you have learned from this unique position?

It's amazing what you can learn from other police agencies. There are so many databases and contacts at our fingertips when we're part of an organization like INTERPOL. Knowing another language is also a great asset, as communication is key.

These types of resources and knowledge are so beneficial to our investigations. That's really what it comes down to with INTERPOL: connecting police for a safer world.


Constable Annie Landry of the Service de police de la Ville de Montréal, Criminal Analyst Advisor, United Nations Integrated Office in Haiti (BINUH)

Constable Annie Landry of the Service de police de la Ville de Montréal in Haiti after her medal ceremony at the Hotel Karibe.

What do you do as part of the mission?

As a Criminal Analyst Adviser, my responsibilities are to advise and assist the Haitian National Police (HNP) in the Criminal Intelligence Unit. This unit builds the capacity of the HNP at the operational level. I assist the HNP to collect and analyze data and information. This is then used to develop timely tactical intelligence products to inform HNP operational decision makers. It also allows optimal deployment of resources.

I am also part of the Election Security Unit. I participate in various meetings with the head of the unit. I also take part in the steering table of the Provisional Election Committee. I help with some activities proposed by these partners surrounding the electoral activities.

Constable Annie Landry visiting Institution Notre-Dame De Lourdes, Port-au-Prince, Haiti.

What does your work bring to you personally? Professionally?

Having been here for 11 months now, I have professionally honed my leadership, problem-solving, interpersonal, and organizational skills. I was also able to discover the differences in culture and realities of my colleagues from different countries. I found that it was difficult to interact with our work partners wearing the mask. But it was important to adhere to the safety protocols in place and avoid the spread of this disease.

Most Haitian police officers have a great respect for Canadian police officers for all the work they have accomplished during previous missions. I have always received a warm welcome. I have a lot of respect for the Haitian police officers. They do a lot with very little and they remain motivated despite the current political situation and the insecurity problems in the country. By working together, we can aim to accomplish great things.

On a personal level, I have learned to adapt to adversity, to change and to new environments. I am more sensitive to the reality around me. I am more understanding and more aware of the importance of communicating effectively. I also got personally involved in a project to help an orphanage. That was very rewarding.

Was there something inspirational you experienced from your mission?

We have to be positive and live fully in the moment. We need to learn how to adapt because most is often unpredictable here. As I mentioned earlier, I have been here for 11 months. And, not one, but two major incidents occurred during my deployment. On July 7 the president of Haiti was assassinated. It was a shock. And among colleagues, we questioned what else could happen.

Well, just a month later on Friday August 13, I was supposed to return to Canada to see my family and friends after nine months of being deployed. My flight got cancelled for a variety of reasons. Such is life now, when it comes to travel. But the next day, as I was getting ready to go to the clinic to redo my PCR-COVID test, I experienced the earthquake that hit Haiti badly. This earthquake had a magnitude of 7.2 and struck the Tiburon Peninsula near Petit-Trou-de-Nippes. Although occurring in a less densely populated area than the 2010 earthquake, it was the deadliest natural disaster and deadliest earthquake in the world for 2021.

I know that Canada will continue to help the Haitians in any way they can. As I mentioned earlier, they are resilient people. And I am grateful that I was able to help out in all the ways I could these past 11 months.

Inspector Jean-Guy Isaya, Team Leader for the Specialized Police Team on Sexual and Gender-Based Violence, United Nations Organization Stabilization Mission in the Democratic Republic of the Congo (MONUSCO)

Inspector Jean-Guy Isaya in front of the MONUSCO Police Headquarters in Kinshasa, the capital of the Democratic Republic of the Congo.

What did you do as part of the mission?

I managed a team of eight police officers from Canada, Sweden and Tanzania. We worked towards capacity building for the Police Nationale Congolaise in the area of sexual and gender-based violence (SGBV).

Our role was to:

  • improve the collaboration between the police and judicial entities. This was in the pursuit of justice for victims of sexual violence.
  • train and mentor the Congolese National Police officers on SGBV investigations
  • conduct community outreach activities on issues related to gender and SGBV
  • inform the citizens about services offered to victims and the rights of the victims
  • educate on the importance of reporting cases to the police

What is some advice you would offer to someone considering a deployment to a peace operation?

If you want to get out of your comfort zone and help reinforce the capacity of police officers, apply today! You will definitely live a unique experience. No matter how old you are or experiences you've had as a police officer, a mission will contribute to your personal and professional growth.

On a professional level, going on a mission raises our awareness of other cultures. It helps us gain an understanding of different values and ways of doing things.

I thought I understood diversity because of my cultural background and professional experience. But not quite. Working in Canada with Canadians from diverse backgrounds is not the same as working for the United Nations (UN) in another country. While deployed, diversity is present in every aspect of our day:

  • the working culture of the UN
  • the professional and social practices of each colleague from other countries
  • the professional and social interactions with the local population

And that experience makes us a better police officer, a better person.

Inspector Jean-Guy Isaya and another Canadian police officer with Doctor Denis Mukwege in the Democratic Republic of the Congo.

Was there something inspirational you experienced from your mission?

A Canadian colleague and I met with the Nobel Peace Price recipient, Doctor Denis Mukwege. We spent about an hour with him explaining the objectives of our project. He was very attentive. He shared some of his experience and provided some advice. Through his connection, we were able to establish a partnership with the Panzi hospital.

Knowing that this man has devoted a large portion of his career, at the peril of his life, to heal victims of sexual violence motivated me. I felt a stronger desire to pursue the objectives of our project with the ultimate goal of contributing to the fight against impunity. We want to bring perpetrators of SGBV to answer for their crimes and be dealt with accordingly through the judicial process.

I was very inspired by this meeting and it was one of the highlights of my mission.

We're hiring!

The RCMP is currently seeking applicants from all walks of life to join Canada's national police service.

A policing career with the RCMP offers the chance to have a daily positive impact on Canadian communities while enjoying vast opportunities for growth and development in dozens of specialized units. If you're a dynamic, motivated individual in search of exciting adventures and inspiring challenges, we have a career that will fit you like a well-tailored uniform. Find out more about a career in policing and how to apply at rcmpcareers.ca.

A Uniform with your name on it is waiting for you.

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