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Liaison officers

Nancy Mason, Senior Liaison Officer, The Hague, Netherlands

Nancy Mason, Senior Liaison Officer

What do you do as part of the Liaison Officer program?

Liaison officers are channels between Canadian law enforcement units and foreign police authorities. The liaison officers help through face-to-face interactions with our international partners. I work in The Hague. We have 26 countries in our area of responsibility. So maintaining the network of partnerships developed is important.

On any given day, I help with investigations. Some involve murder, drugs and money laundering, public safety and cyber related crimes. Recently, another Liaison Officer and I helped with an International Controlled Delivery for a foreign police partner. Really, there's never a dull day.

What does your work bring to you personally? Professionally?

I'm proud to be part of combating transnational criminal activity with our partners. The job brings huge personal satisfaction, knowing that you've accomplished something or solved a mystery. There is significant gratitude as well from both Canadian and foreign police agencies.

For me, the greatest thing I've learned has been the importance of our communication skills. We can have a tendency to become complacent in how we get along with each other. This usually occurs when working in familiar teams or working environments. Communication and diplomacy is critical to success as a Liaison Officer.

Have you participated in any tasks or projects that support innovative ways of thinking or innovative uses of technology?

I learned that the Dutch are skilled in technological investigations. Their National Police work closely with Canadian investigators and other foreign partners.

The RCMP will travel to The Netherlands to learn about the Dutch's implementation of their police mobile applications. They're using a "connected cop" application as a messaging and dispatching tool. If we chose to integrate a similar tool, this will help support the RCMP Digital Strategy.

Capacity building

Sergeant Adrienne Vickery, International Capacity Building and Training

Sergeant Adrienne Vickery

What was your role in International Capacity Building and Training?

I designed and delivered a five-day course on money laundering. This course was tailored for police officers, investigators and Crown counsel in Kingston, Jamaica. It promoted international cooperation and information sharing between Canada and Jamaica.

I also trained the participants how to investigate cryptocurrency crime. The cryptocurrency landscape is complex and all law enforcement authorities have to be ready to tackle the serious challenges of this type of crime.

What is the greatest thing you have learned from this unique position?

It's important to share knowledge, best practices, and lessons learned with other countries. It helps build a global economy where we can identify and prevent the misuse of our financial system.

I welcomed the chance to meet financial investigators in a foreign country. I also expanded my own knowledge and skills, and shared what I learned with my colleagues in Canada.

Women remain the minority in law enforcement but nearly half of the Jamaican course participants were female. Not only were these women strong and capable, but they fought hard to break through gender-based stereotypes to get there.

What is some advice you would offer to someone considering an opportunity with International Capacity Building and Training?

International capacity building is a unique and rewarding opportunity. The reception we received overwhelmed me. The candidates were honoured to attend a course prepared and delivered by the RCMP. This demonstrated Canada's strong international reputation and the impact of the RCMP on international capacity building. To be able to represent the RCMP and women in law enforcement was empowering and an experience I will never forget.


Corporal Erin Gagné, Supervisor, INTERPOL Crime Investigation

What is your role in INTERPOL-Ottawa?

INTERPOL-Ottawa is Canada's operations centre. It's the front-line responder for Canadian police investigators and government departments that need international help with criminal matters. The Centre processes all of these requests to and from INTERPOL member countries.

I'm a supervisor and investigator within the centre. I've been in this position for about seven months. A few years ago, I worked in INTERPOL-Ottawa as an Intake Team Supervisor. I loved the position so much that I decided to come back.

In my current role, I help foreign and domestic agencies with their investigations. I also help with locating fugitives in Canada or abroad. I publish international notices and assist with any high profile cases.

What does your work bring to you personally? Professionally?

I enjoy the international aspect of INTERPOL-Ottawa, helping with investigations around the world. I also enjoy working with the people at INTERPOL. I like being able to share knowledge and learn from each other regardless of language or cultural barriers.

Working in a fast-paced environment with a large workload keeps me busy and always thinking and learning. Professionally, helping with international investigations has brought me a lot of satisfaction. It's fulfilling to be part of something so large.

Personally, the job is very flexible. I'm a member of the Tactical Troop, which takes me away from my role and duties at INTERPOL from time to time. INTERPOL-Ottawa supervisors support this commitment.

What is the greatest thing you have learned from this unique position?

It's amazing what you can learn from other police agencies. There are so many databases and contacts at our fingertips when we're part of an organization like INTERPOL. Knowing another language is also a great asset, as communication is key.

These types of resources and knowledge are so beneficial to our investigations. That's really what it comes down to with INTERPOL: connecting police for a safer world.


Constable Sophie McLean, Team Supervisor for the Specialized Police Team on Sexual and Gender-Based Violence, United Nations Organization Stabilization Mission in the Democratic Republic of the Congo

What do you do as part of the mission?

We are supporting the Officiers de Police Judiciaire in the Police Nationale Congolaise. We provide advisory support and capacity building, such as:

  • curriculum development
  • train the trainer
  • facilitation of training courses

We also help by mentoring them with investigation follow-up related to sexual violence, and gender-based violence. We perform outreach activities regarding the prevention of and response to sexual and gender-based violence.

Who is an inspiring woman in your life and why?

Honestly, I was and still am surrounded by so many inspiring women. I am where I am today as a human being because of all the experiences, influences, interactions, and love I received from these amazing women.

However, if I had to highlight one, I would say retired Inspector Barb Vincent. She is the representation of who I would like to become as a more experienced officer. She is dedicated to her work and still supports victims, even after retirement. She continues fighting for gender equity through different groups. She believes in inclusion of men and women to sustain the changes. She is a great communicator; I like the way she always approaches issues in a rational manner and with compassion in mind. This proved to be the best way for durable solutions.

How does your work overseas support a sustainable, gender-equal future for all?

With my role, I have the opportunity to work directly on this issue. We are making direct connections with youth, men, and women on the subject. We are lucky enough to see some changes, especially in schools. What makes me the proudest is the fact that the local police officers that give the awareness training have this subject at heart. You can see that they are fully committed on the subject. For this, I have to thank the previous Specialized Police Team members who did exceptional work to prepare these local police officers. This gives me hope that even when we leave, they will continue fighting for a gender-equal future.

It is amazing to see so many qualities in the other police officers. Seeing that amazing women around the world are also here to do their part to help in the mission. Women that are strong, able, intelligent and fighting for equity. To see other mothers who left their families and children at home to serve, and are still committed to motherhood remotely, juggling home and work from a distance is incredible.

Corporal Marianne Coulibaly, Internal Investigation Officer, United Nations Multidimensional Integrated Stabilization Mission in Mali

What do you do as part of the mission?

I am the internal investigation officer for the mission. This means I investigate breaches of the UN code of conduct for the UN police personnel deployed in the mission. I also conduct exit interviews for all the UN police personnel as they leave the mission. Through these interviews, I identify what went well in the mission, gaps in performance, and code of conduct issues that arose.

Within my role, should there be cases that require investigation, then I will feel satisfied knowing I am part of the bigger picture. We (UN police) are here to support and do no harm within the country that we are deployed in.

Who is an inspiring woman in your life and why?

My mother is my inspiring woman in my life. Simply, she is the reason I am here in the mission. She came to Mali from Canada in the 1960's and made a life here. My sister and I were born in Bamako, Mali. We both moved to Canada for high school. My mother had a sense of adventure and a global view before it was popular to do so!

Personally, if I can give back to my birth country, even one small thing to support my fellow Malians, while representing my fellow Canadians, then that will be my own little measure of success.

How does your work overseas support a sustainable, gender-equal future for all?

My presence contributes to the concept of working towards a more balanced /gender-equal future. Not every police-contributing country supports their women in policing. Not every police-contributing country sees and understands the importance of equality as we Canadians see it. Showing up, doing my job professionally and demonstrating my capabilities is another way of illustrating and supporting the concept of a sustainable and gender-equal present and future. I like to think that I inspire beyond the women police officers I teach; but also the women in Mali that see me in uniform day-to-day as a successful career woman.

We're hiring!

The RCMP is currently seeking applicants from all walks of life to join Canada's national police service.

A policing career with the RCMP offers the chance to have a daily positive impact on Canadian communities while enjoying vast opportunities for growth and development in dozens of specialized units. If you're a dynamic, motivated individual in search of exciting adventures and inspiring challenges, we have a career that will fit you like a well-tailored uniform. Find out more about a career in policing and how to apply at rcmpcareers.ca.

A Uniform with your name on it is waiting for you.

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