The Alberta RCMP would like recognize the hard work of its Operational Communications Centres (OCC) and their operators during National Public Safety Telecommunicators Week from April 11-17. Our OCC teams work hard behind the scenes 24 hours, 7 days a week, 365 days a year to manage incoming calls for service to keep our citizens and communities safe throughout Alberta.
With more than 796,000 calls for service recorded in the past year, we remind citizens to be mindful that emergency communications centres are busy at all hours with incoming calls about public safety. 9-1-1 should only be dialed in true emergency situations – when public or personal safety is at risk or a crime is in progress.
Throughout the week, Alberta RCMP will share OCC information at @AlbertaRCMP on Twitter and the @RCMPinAlberta Facebook page. To keep updated, follow #NPSTW2022. There is more information about the work of the OCC on our YouTube channel: https://www.youtube.com/watch?v=B4gJzrvpYTk.
Quick Facts
- The Alberta RCMP has two Provincial/Centralized Dispatch Centres, one in Edmonton and one in Red Deer.
- OCCs are staffed 24 hours, 7 days a week, 365 days a year by a team of nearly 150 highly trained professionals, and serving 114 RCMP jurisdictions that encompass approximately 1.3 million Albertans.
- In 2021, there were a total of 796,240 calls for service, with 354,440 files opened.