With the interest of the health and safety of all Albertans, and in compliance with a new public health order outlining stronger mandatory measures announced by the Government of Alberta, Alberta RCMP detachments have modified service delivery at front counters and will now be controlling access to public spaces within RCMP facilities effective December 13, 2020. The RCMP will continue to provide services for the duration of the latest public health order. Counters will remain open to the public with modifications and limitations to access in support of provincial guidelines.
There has been no change to the Alberta RCMP's response to critical and emergency matters. We remind the public to please continue to call 911 in these situations.
The decision to limit public access in non-urgent situations was made to ensure the health of the public and our employees so that we are able sustain essential services across Alberta. Public safety continues to be our top priority. The Alberta RCMP thanks the public for their patience during these exceptional circumstances.
To reduce in-person contact with clients for non urgent matters and to ensure proper physical distancing rule are maintained, the following are now in effect as of December 13:
Detachment lobbies will have limited occupancy at each location;
Masks will be required in RCMP facilities;
The RCMP will not turn away anyone that attends, but there may be a longer wait time for non urgent in-person services;
If occupancy is at capacity, an individual may be asked to wait in their vehicle or outside until there is sufficient space to accommodate within the facility.
The public is encouraged to make appointments for any service ahead of time when possible, and are reminded that many crimes can be reported online (https://ocre-sielc.rcmp-grc.gc.ca/alberta/en).
Criminal Record Checks and Vulnerable Sector Fingerprint service will be limited to essential needs only and will have to be scheduled by appointment please make inquires ahead of time. As an option, Albertans can access a Criminal Record Check online (www.edmontonpolice.ca/pics). If there is a requirement for follow up fingerprinting that will have to be arranged through the local detachment.
A full list of public health orders, and additional information about COVID19, can be found on the Government of Alberta website at www.alberta.ca/COVID19.