New cybercrime and fraud reporting system
Take part in our research!
Are you a small or medium-sized business owner? Has your business ever been phished, called by a scammer, or hacked?
If so, we'd like to speak with you to better understand what Canadian businesses need from a scam, fraud and cybercrime reporting service.
How you can help
We'd like to talk to you via video and get your feedback on our pilot reporting website. The conversation should take about one hour and can be scheduled at a time that's convenient for you.
Your participation in this research is completely voluntary, so you can choose to stop participating at any time for any reason. We handle all personal information in accordance with the Privacy Act, and we'll give you a copy of our Privacy Statement.
If you would like to help us, or know someone else who can, please register here.
Please note that this initiative is meant to gather input for the development of an improved reporting system. If you are currently experiencing a scam, fraud or cybercrime please report it to the Canadian Anti-Fraud Centre and, if you were a victim, to your local police.
Reporting of cybercrime and fraud is very low in Canada, making it difficult for law enforcement to keep up with the ever-changing landscape of cybercrime.
To make it easier for Canadians and businesses to report cybercrime and fraud, we're in the process of creating a new reporting system.
Once fully in place, in 2022, any victim of or witness to a cybercrime or fraud will be able use this system to report the crime online.
We'll use the information we get through the system to help:
- make links between similar reports of cybercrime and fraud across Canada and internationally
- identify and prioritize reported threats and incidents for law enforcement purposes
- coordinate investigations and other law enforcement activities across jurisdictions
Our partners for the new reporting system are:
We began pilot testing the new online service in March 2020. A small number of users are being redirected from the existing Canadian Anti-Fraud Centre (CAFC) online Fraud Reporting System to the new system per day.
We will be measuring the user experience and report quality throughout the pilot. By starting small, we can learn and make necessary changes quickly while minimizing the potential impact it could have on victims.
As the pilot progresses, the number of reports per day will increase.
Need to report cybercrime or fraud now?
Until the new reporting system is complete, Canadians and businesses should continue to report cybercrime and fraud to the Fraud Reporting System, available on the CAFC website.
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