Operational Communication Centre Telecommunications Operator (Civilian Member)

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Preparatory Guide for the Telecom Operator Selection Interview
Preparatory Guide for the Telecom Operator Aptitude Test

Have you ever thought of a career as a police dispatcher/complaint taker? If so, an exciting career awaits you in the Royal Canadian Mounted Police as a Civilian Member Telecommunications Operator. Often the first point of contact for the public in emergency situations, Telecommunications Operators will also be the RCMP operational member's lifeline, sometimes the only contact for help they may have. If you like police work, enjoy an adrenaline rush within a fast-paced environment where decisions are made in seconds and time seems to fly by, this job is for you.

Your ability to multi-task in a highly technological environment of teamwork will provide you with a sense of accomplishment, knowing you have helped someone in distress. Working as a Telecommunications Operator you support front-line policing providing the operational member with up-to-date pertinent information via a computer-aided dispatch system or radio.

Whether you work in a provincial operational communication centre, a federal operational communication centre or our administrative communication centre, your performance on the job is crucial to Canada's public safety environment.

Communication, teamwork and the ability to multi-task will take you forward on the path to a rewarding career with the Royal Canadian Mounted Police.

There are 22 provincial and federal operational communications centres located across the country and we are looking for you.

Locations include:

• St. John's, Newfoundland - Resumes being accepted until March 20, 2010.
• Truro, Nova Scotia - (Bilingual positions)
• Fredericton, New Brunswick (Bilingual positions)
• Charlottetown, PEI - No longer accepting resumes, please check back at a later date.
• Montreal, Quebec (Bilingual positions)- No longer accepting resumes, please check back at a later date.
• Ottawa, Ontario Operational Communication Centre (Bilingual positions) - No longer accepting resumes, please check back at a later date.
• Ottawa, Ontario Administration Communication Centre (Bilingual positions) - No longer accepting resumes, please check back at a later date.
• London, Ontario - No longer accepting resumes, please check back at a later date.
• Winnipeg, Manitoba - No longer accepting resumes, please check back at a later date.
• Regina, Saskatchewan
• Edmonton, Alberta - No longer accepting resumes, please check back at a later date.
• Red Deer, Alberta
• Chilliwack, BC - No longer accepting resumes, please check back at a later date.
• Kelowna, BC
• Prince George, BC
• Vancouver, BC - No longer accepting resumes, please check back at a later date.
• Victoria, BC - No longer accepting resumes, please check back at a later date.
• Nanaimo, BC - No longer accepting resumes, please check back at a later date.
• Courtenay, BC - No longer accepting resumes, please check back at a later date.
• Whitehorse, Yukon
• Yellowknife, Northwest Territories
• Iqaluit, Nunavut

If you are looking for an exciting and rewarding career offering stability and great benefits, read on.

1. Do you have a high school diploma or equivalency?
2. Do you meet the basic requirements?
3. Are you proficient at keyboarding in a windows environment?
4. Do you have the ability to keyboard at a rate of 40 wpm?
5. Are you able to sit for long periods of time?
6. Do you have the ability to remain calm during and cope with stressful situations?
7. Are you empathetic and caring?
8. Do you enjoy working in a team environment?
9. Are you a take charge type of person?
10. Are you able to think on the fly?
11. Are you proactive?
12. Are you able to multi-task?
13. Are you able to work shifts in a 24/7/365 operation?
14. Do you like the excitement of a high-pressure environment?
15. Are you able to follow direction in times of a crisis, without question?
16. Do you like to help people?
17. Are you a good communicator?
18. Are you a good listener?
19. Are you a law-abiding citizen?

If you think this career is right for you and you meet the CM basic requirements, please visit our list of locations and submit your resume for your preferred location. Full and part time opportunities are available.

Full and part time opportunities are available. If you are possibly interested in working in one of our many locations, please include your preferences with your resume. You may also submit your resume by mail to your local RCMP recruiting office.