Royal Canadian Mounted Police
Symbol of the Government of Canada

Common menu bar links

RCMP warn public of "Scareware" scam warning

(Kitchener, Ontario – February 18th, 2013) The Kitchener Detachment of the RCMP are warning the public of a computer scam after they have been receiving reports from individuals who say their computers are being frozen or they have been “locked out” of their computers after receiving pop- up messages warning them their computer has been associated with pornography. These warning messages, which claim to be from the RCMP, tell the recipient to pay $100.00 via Ukash so their computer can be “unlocked”. Recipients of this pop- up messages are further warned that if they do not pay the $100.00 fine within 72 hours criminal proceedings will commence against them.

These types of messages, commonly known as scareware, are designed to create such shock and anxiety that victims respond by sending money quickly.

If you receive one of these messages, please be aware that it is a scam – these messages are not being issued by the RCMP. Do not pay the $100.00. If you have been locked out of your computer, it’s an indicator that your system may have been infected with malware and you will need to take steps to address the problem.

The RCMP offer the following tips to help keep your computer protected:

  • Never click on a pop-up that claims your computer has a virus
  • Update your anti-virus software often and scan your computer for viruses regularly
  • Don’t click on links or attachments in e-mails sent to you by someone you don’t know
  • Turn on your browser’s pop-up blocking feature
  • Never download anti-virus software from a pop-up link sent to you in an e-mail

If you’ve received a scareware message, please contact your local police office and the Canadian Anti-Fraud Centre (1-888-495-8501) to report it.

- 30 -

For further information contact:
Cpl Judith Falbo
RCMP Kitchener Federal Enforcement Section
Office: (519) 896-3542 ext. 481
Mobile: (519) 404-1684