Survey of Policing Partners and Stakeholders 2019-2020

The RCMP's Survey of Policing Partners and Stakeholders includes general questions evaluating the RCMP, as well as more specific questions about the RCMP business lines with which they work (e.g., Federal Policing, Contract and Indigenous Policing, Technical Operations). There were 742 respondents.

Policing partners and stakeholders are representatives of other police services and government agencies and departments the RCMP works with, as well as non-governmental organizations which have a strong interest in RCMP activities, such as civil liberties associations and legal organizations.

General
Agree Neutral Disagree
How important is the RCMP's contribution to keeping Canadians safe? 98% 1% 1%
How satisfied are you with the RCMP's contribution to keeping Canadians safe? 86% 6% 7%
Values
Agree Neutral Disagree
The RCMP demonstrates professionalism in its work. 93% 5% 2%
The RCMP is an organization with integrity. 87% 9% 4%
The RCMP is an accountable organization. 75% 16% 9%
RCMP personnel are honest. 89% 9% 2%
RCMP personnel demonstrate compassion. 80% 17% 3%
RCMP personnel demonstrate respect. 86% 11% 4%
I have trust and confidence in the RCMP. 84% 10% 6%
Partnership with the RCMP
Agree Neutral Disagree
Our organization highly values the RCMP's contribution to our partnership/collaboration. 87% 9% 4%
The RCMP is sensitive to the unique needs of its partners. 69% 17% 13%
The RCMP has effective local leaders. 76% 15% 9%
The RCMP has effective national leaders. 60% 30% 10%
The RCMP is contributing to safer Indigenous communities. 65% 25% 10%
The RCMP is advancing reconciliation with the Indigenous peoples of Canada. 50% 38% 12%
Service and response
Agree Neutral Disagree
The RCMP is effective at responding quickly to calls for assistance. (The RCMP provides an effective coordinated response to calls for service.) 67% 17% 16%
The RCMP is contributing to traffic safety in my province or territory. 67% 19% 14%
The RCMP provides a high quality policing service. 79% 14% 8%
The RCMP places emphasis on providing services in the official language of my choice, English or French. 80% 18% 3%
Operational effectiveness
Agree Neutral Disagree
The RCMP is addressing youth involvement in crime as victims and offenders. 65% 29% 6%
The RCMP is effectively responding to threats to national security. 86% 11% 4%
The RCMP is effectively responding to radicalization to violent extremism. (The RCMP is effectively responding by countering radicalization to violence.) 82% 13% 6%
The RCMP is reducing the threat and impact of serious crime, such as murder, sexual assault, robbery and arson. 65% 24% 11%
The RCMP is a valuable partner in reducing the threat and impact of transnational and serious organized crime. (The RCMP is a valuable partner in reducing the threat and impact of organized crime.) 82% 11% 6%
The RCMP is a valuable partner in reducing the production, sale, and distribution of illegal drugs. (The RCMP is a valuable partner in reducing the sale and distribution of illegal drugs.) 82% 11% 7%
The RCMP is reducing the impact of economic crime. (The RCMP is reducing the impact of economic crime, such as money laundering and stock market (capital market) fraud.) 62% 24% 13%
The RCMP is reducing the impact of money laundering. 60% 26% 15%
The RCMP is reducing the impact of stock market (capital market) fraud. (The RCMP is reducing the impact of economic crime, such as money laundering and stock market (capital market) fraud.) 49% 35% 16%
The RCMP is reducing the impact of serious organized fraud. 58% 28% 14%
The RCMP is effectively responding to cybercrime threats. 60% 26% 13%
The RCMP is effectively responding to threats at the border between the ports of entry. 64% 24% 12%
The RCMP contributes effectively toward Canada's obligations on border security. 68% 23% 10%
Communication and technology
Agree Neutral Disagree
The RCMP shares its research with my organization. 56% 20% 23%
RCMP information and intelligence are reliable. (RCMP information and intelligence are accurate.) 82% 15% 3%
RCMP information and intelligence are timely. 62% 23% 15%
I am satisfied with the information the RCMP provides to my organization. 62% 21% 17%
The RCMP is a forward-looking, innovative organization. 52% 30% 18%
The RCMP provides timely information through the Web and social media, such as Twitter and Facebook. 59% 31% 10%
The RCMP's International Policing services are easily accessible. 46% 41% 13%
Overall, the RCMP provides high quality scientific, technical, and investigative services. 75% 19% 6%

Notes

  • Data was collected between January 28, 2020 and March 16, 2020
  • Questions were answered on a 5-point scale and summarized to agree/neutral/disagree to facilitate review
  • Percentages exclude those who replied "don't know" or "no opinion"
  • Percentages may sometimes not add to 100 due to rounding
  • For new questions in 2019-20, cells are greyed out for previous years
  • Results that went up in 2019-20 are highlighted in green, those that went down are highlighted in pink
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