Survey of Contract Partners 2016

The Survey of Contract Partners is a survey of mayors, Indigenous leaders, as well as local, provincial and territorial government representatives who are responsible for RCMP contracts within their respective jurisdictions. There were 546 respondents.

General
Agree Neutral Disagree
How important is the RCMP's contribution to keeping Canadians safe? 99 0 1
How satisfied are you with the RCMP's contribution to keeping Canadians safe? 88 4 7
The RCMP demonstrates professionalism in its work. 90 6 4
The RCMP is an organization with integrity. 85 10 5
RCMP personnel are honest. 84 11 5
RCMP personnel demonstrate compassion. 79 15 6
The RCMP is an accountable organization. 75 16 9
RCMP personnel demonstrate respect. 86 9 5
The RCMP places an emphasis on providing quality service. 79 13 8
The RCMP consistently achieves its objectives. 60 28 12
The RCMP successfully addresses local policing priorities. 66 15 19
The RCMP places an emphasis on providing services in the official language of my choice. 80 13 7
Overall, the RCMP provides high quality service. 76 12 12
Relationship with the RCMP
Agree Neutral Disagree
The RCMP provides leadership in my community/province/territory. 66 20 14
I have trust and confidence in the RCMP. 86 10 7
The RCMP has effective leaders. 76 17 7
The RCMP is prepared to respond to emergencies and critical incidents. 88 6 5
My organization highly values the RCMP's collaboration and work in my community/province/territory. 80 13 7
My organization has a good working relationship with the RCMP in my community/province/territory. 86 8 6
My organization is sufficiently involved in setting local RCMP policing priorities. 58 22 21
My organization and the RCMP collaborate in the development of community plans. 57 20 22
My organization and the RCMP collaborate in the implementation of community plans. 62 19 19
The RCMP gathers performance data to set goals and plans, such as the RCMP's Annual Performance Plan (APP). 74 17 9
The RCMP is an organization that systematically focuses on performance improvement. 64 27 9
The RCMP has processes that ensure the focus is on effective performance of its mandate. 68 24 8
The RCMP fulfils the commitments it has made to the community/province/territory. 64 22 14
The RCMP provides appropriate consultation on decisions and actions that have an impact on my organization. 60 21 19
Sensitivity / Involvement / Responsiveness / Sustainable Development
Agree Neutral Disagree
The RCMP is sensitive to the needs of different cultures and groups. 73 21 6
The RCMP is sensitive to Indigenous issues. 71 22 7
The RCMP is sensitive to issues pertaining to youth. 79 15 6
The RCMP treats members of visible minority communities fairly. 70 23 7
The RCMP treats Indigenous persons fairly. 66 24 10
The RCMP treats women fairly. 70 21 10
RCMP personnel have a visible presence in my community/province/territory. 64 13 23
RCMP personnel are involved in community activities (coaching, mentoring, clubs, committees, etc.). 52 19 29
RCMP personnel are responsive to the needs of my community/province/ territory. 71 17 12
The RCMP approach to policing reflects the values of my community. 72 17 11
The RCMP is present on social media, such as Twitter and Facebook. 51 31 18
The RCMP has a motivated workforce. 71 23 6
Overall, the RCMP makes a valuable contribution to my community's long-term quality of life. 77 13 10
Interactions and Reporting
Agree Neutral Disagree
The RCMP provides its clients with useful information about its work. 65 22 12
The RCMP communicates effectively about its actions. 61 24 15
RCMP information is of high quality. 67 24 9
RCMP information is timely. 61 24 15
RCMP information is comprehensive. 65 25 10
I am satisfied with the information the RCMP provides to my community/province/territory. 66 16 18
RCMP regular policing reports are valuable. 79 14 7
The RCMP uses state of the art policing techniques. 61 31 8
Value and Accountability
Agree Neutral Disagree
The RCMP clearly demonstrates how it has used the funding provided by its municipal and provincial clients. 38 30 32
The RCMP's services represent good value for money spent. 53 30 17
The RCMP effectively deploys its resources. 56 27 17
I am satisfied with the RCMP's financial planning process. 37 45 18
Strategic Priorities of the RCMP
Agree Neutral Disagree
The RCMP is reducing the threat and impact of organized crime. 66 23 11
The RCMP is reducing the threat and impact of serious crime, such as murder, sexual assault, robbery and arson. 68 23 10
The RCMP is effectively responding to threats to national security. 68 28 3
The RCMP is addressing youth involvement in crime as both victims and offenders. 66 24 10
The RCMP is contributing to safer Indigenous communities. 62 28 10
The RCMP is reducing the impact of economic crime (such as credit card fraud, counterfeiting, and identity theft). 54 35 11
  • There were 546 completed responses, with a response rate of 40%
  • Numbers in the table are percentages excluding those who replied "don't know" or "no opinion"
  • Percentages may sometimes not add to 100 due to rounding
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