Manitoba RCMP is recognizing the vital role of telecommunication operators during National Public Safety Telecommunicators Week, April 14-20.
In 2018, the Manitoba RCMP Operational Communications Centre (OCC) answered over 200,000 emergency calls from the public.
"Telecommunications operators are an integral part of our policing services. They are the voice of calm and compassion for those calling for help in high-stress situations," said Inspector Jeff Asmundson, Officer in Charge of the Manitoba RCMP OCC. "They're also the lifeline to our front-line officers, providing assistance and conducting status-keeping checks of our RCMP officers to ensure their safety."
Telecommunication operators support front line policing 24 hours a day, seven days a week, 365 days a year. They are expected to make quick, responsible decisions in their critical role as the first point of contact between the public and the police.
Throughout the week, Manitoba RCMP will highlight the important role of telecommunication operators through social media.
This includes a live Question and Answer opportunity between 7pm-8pm on Wednesday, April 17, 2019. Persons interested in a career as a telecommunications operator or anyone with general questions about the work will have the opportunity to ask an OCC Operator their questions on Facebook (Royal Canadian Mounted Police in Manitoba) and Instagram (rcmp_mb_grc).
Also on April 17, from 8pm-10pm, some of the incoming emergency calls to the OCC will be tweeted out live on Twitter (@rcmpmb).
Media availability: Christian Rodger, a Telecoms Operator in the Manitoba RCMP OCC with 12 years of experience will be available to speak with media throughout the day on Wednesday, April 17, 2019.