New Brunswick - 2016 success stories

The success stories highlighted in this report are just a few examples of how the RCMP demonstrates its commitment to the Government of Canada's Public Service Renewal initiative. Through innovative initiatives and programs, the RCMP works with its partners, connects with communities and supports its people in order to keep Canadians safe.

The RCMP's Road to Mental Readiness Program

New Brunswick RCMP partnered with the Department of National Defence to adapt its Road to Mental Readiness (R2MR) program into a workshop for RCMP employees. They held dozens of sessions as part of a two-year pilot for the program, which ultimately received full endorsement by the RCMP at the national level. The R2MR is intended to raise awareness about mental health and how to maintain mental resilience in a healthy and positive way. It focuses on promoting long-term positive mental health outcomes for all employees, with the goal of better preparing them to navigate some of the challenges of a career in law enforcement.

The New Brunswick RCMP Operation Communication Centre's Human Resources Strategy

The manager of the New Brunswick RCMP Operation Communication Centre (OCC) (911 call centre) is responsible for hiring OCC operators (911 operators). With the assistance of the province's RCMP Human Resources unit, the OCC manager coordinates all aspects of hiring, from posting the position, to testing, to interviews and to scheduling medical and psychological tests. The hiring process length has been reduced considerably with this approach, as the OCC manager has a regular pool of candidates to select from when vacancies occur. The province now uses social media to alert the public of job postings on the Public service jobs web page, which has contributed to a dramatic increase in the number of applicants and a higher number of successful candidates being screened in. It also helps promote a different kind of career opportunity within the RCMP that many may not have been aware is available.

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