Canadians' Views of RCMP Policing Services 2016

Canadians' Views of RCMP Policing Services is a public opinion survey of adult residents of Canada, with a focus on areas policed by the RCMP. A random sample of 2,000 respondents was allocated to the 14 divisions of the RCMP, with 70% of the sample drawn from areas where the RCMP is the police service of jurisdiction.

General
Agree Neutral Disagree
How important is the RCMP's contribution to keeping Canadians safe? 94 2 4
How satisfied are you with the RCMP's contribution to keeping Canadians safe? 80 14 6
I feel safer because of the Royal Canadian Mounted Police (RCMP). 74 18 8
The RCMP demonstrates professionalism in its work. 85 9 6
The RCMP is an organization with integrity. 79 12 9
RCMP personnel are honest. 72 20 8
RCMP personnel demonstrate compassion. 73 20 7
The RCMP is an accountable organization. 76 12 12
RCMP personnel demonstrate respect. 82 10 7
The RCMP places an emphasis on providing quality service to the public. 83 11 6
The RCMP places emphasis on providing services in the official language of my choice, English or French. 89 9 2
The RCMP is a recognized symbol of Canada. 98 1 1
Relationship with the RCMP
Agree Neutral Disagree
The RCMP has effective leaders. 65 23 12
I have trust and confidence in the RCMP. 78 13 9
I highly value the RCMP's collaboration and work in my community/province/territory. 70 18 11
The RCMP fulfills the commitments they have made to Canadians. 77 16 7
Sensitivity/Responsiveness
Agree Neutral Disagree
The RCMP is sensitive to the needs of different cultures and groups. 68 18 14
The RCMP is helping build a better future for Indigenous people. 48 31 21
The RCMP treats women fairly. 62 17 21
The RCMP is helping build an inclusive and fair Canada. 71 19 10
RCMP personnel are responsive to the needs in my community/province/territory. 68 20 12
RCMP personnel have a visible presence in my community/province/territory. 61 11 28
RCMP personnel are involved in my community's activities, such as activities for children, cultural events, and local committees. 52 19 29
The RCMP is present on social media, such as Twitter and Facebook. 47 38 15
The RCMP has a motivated workforce. 71 22 7
Interactions and values
Agree Neutral Disagree
The RCMP provides Canadians with adequate information about its work. 52 19 29
The RCMP is an open and transparent organization. 45 24 31
The RCMP uses state of the art policing techniques. 70 24 6
The RCMP always seeks to improve its policing techniques. 70 23 7
The RCMP is a forward-looking, innovative organization. 59 27 14
Priorities of the RCMP
Agree Neutral Disagree
The RCMP investigates public complaints appropriately. 66 22 12
The RCMP is addressing youth involvement in crime as both victims and offenders. 67 24 9
The RCMP is reducing the threat and impact of organized crime. 79 13 8
The RCMP is reducing the threat and impact of serious crime, such as murder, sexual assault, robbery and arson. 77 13 10
The RCMP is effectively responding to threats to national security. 81 15 4
The RCMP is contributing to safer Indigenous communities. 54 27 19
The RCMP is reducing the impact of economic crime, such as credit card fraud, counterfeiting, and identity theft. 72 18 10
I am aware that the RCMP participates in a variety of international activities, such as peacekeeping missions and offering training to foreign police. 73 14 13

These are the percentages from the survey without weighting to match the general Canadian population.

To what degree do each of the following provide you with credible information about the RCMP and its performance in your community?
A great deal Quite a bit Somewhat Very little Not at all Don't know / no answer
Personal experience 17 19 31 16 16 1
The news media 19 26 37 11 6 2
Social media like Facebook, Twitter, etc. 7 10 21 16 32 14
Friends and family 13 16 31 17 20 3

These are the percentages from the survey without weighting to match the general Canadian population.

Did you have any direct contact with the RCMP, such as reporting a crime, being stopped for a traffic offence or accident, seeking information or any other reason?
Percentage
Yes 33
No 67
Don't know / no answer 0
What was the reason for your most recent contact with the RCMP?
Percentage
For a criminal matter 16
For a traffic offence or an accident 25
For a complaint 10
For a crime prevention activity, project, or program 13
For another reason 34
Don't know 2
Still thinking of the most recent contact, did you initiate the contact with the RCMP yourself?
Percentage
Yes 57
No 42
Don't know/No answer 1
Contact with the RCMP in the past year
Agree Neutral Disagree
It was easy to get in touch with the RCMP. 92 2 6
RCMP personnel treated me fairly. 89 4 7
RCMP personnel demonstrated professionalism. 90 3 7
RCMP personnel were courteous and respectful. 89 4 6
RCMP personnel were knowledgeable and competent. 83 6 10
RCMP personnel delivered the service in a timely fashion. 82 3 13
RCMP personnel went beyond minimum requirements in providing good service. 62 17 21
RCMP personnel gave me all the information that I needed for the situation. 80 4 15
Satisfied with the service you received during your contact(s) with the RCMP. 76 8 14

These are the percentages from the survey without weighting to match the general Canadian population.

Have you ever considered a career with the RCMP as a police officer?
Percentage
Yes 16
No 84
I am a member of the RCMP 0
Don't know / no answer 0
What is the main reason why you did not, or would not, pursue a career with the RCMP as a police officer?
Percentage
Career in policing not for me 36
Have not considered working as a police officer with the RCMP as a career option 14
Was pursuing another career/education for a different career 10
Do not meet the basic requirements 7
Unable to meet physical demands/requirements of a police officer 5
Age - too old/retired 5
Career in policing is too dangerous 4
Do not want to be away from family 3
I did pursue a career as an RCMP police officer 2
Do not want to be posted anywhere in Canada 2
Restrictions on applying - there were no female officers 2
Did not know the RCMP was currently hiring police officers 1
Do not want to carry firearm 1
Reputation of the RCMP 1
Pay of a police officer with the RCMP is inadequate 1
Poor management of RCMP / corruption 1
Born outside of Canada / not a Canadian citizen 1
Do not want to work shifts <1
Plan on applying to other policing agencies <1
Pay during training is inadequate <1
The recruiting process is too long <1
Restrictions on applying - criminal record <1
Financial reasons / expensive career path <1
Other 5
Don't know / no answer 2
  • The margin of error for the percentages is plus or minus 2.2, meaning that we are confident that the actual population percentage is in that range 19 times out of 20.
  • Numbers in the table are percentages excluding those who replied "don't know" or "no opinion".
  • Percentages may sometimes not add to 100 due to rounding.
  • Results for the general questions are "weighted" to better match the Canadian population - they are adjusted so that age, gender, and region better match the Canadian population.
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