Royal Canadian Mounted Police
www.rcmp-grc.gc.ca
Common menu bar links
2008-2009 Departmental Performance Report Part III Table 12F
Archived Content
Information identified as archived on the Web is for reference, research or recordkeeping purposes. It has not been altered or updated after the date of archiving. Web pages that are archived on the Web are not subject to the Government of Canada Web Standards. As per the Communications Policy of the Government of Canada, you can request alternate formats on the "Contact Us" page.
Details on Performance by Program Activity 1
Program Activity 6: National Police Services: Delivering support to Canada’s law enforcement community with sophisticated and reliable services.
Expected Results: Leading-edge policing and security technology
Performance Indicators
Partner satisfaction with the effectiveness of RCMP technology and investigative techniques
Targets
75%
Performance Status
Exceeded; 85%
Performance Summary
National Police Services continues to improve its various technologies, such as the Child Exploitation Tracking System (CETS) and Canadian Police Information Centre (CPIC), to provide enhanced and responsive services to its clients. For example, CETS now holds information on over 7,000 investigations and is used at 41 locations.
Expected Results: Comprehensive, real-time intelligence and threat assessments
Performance Indicators
Percentage of client satisfaction with Criminal Intelligence Service Canada (CISC) criminal intelligence products
Targets
75%
Performance Status
Met all; 75%
Performance Summary
CISC client satisfaction surveys are incorporated into each of CISC’s products. The target represents an average of all of the returned surveys in 2008 (total number of returned surveys was 71)
Expected Results: Increased efficiency and effectiveness of policing
Performance Indicators
Percentage of targets met for the forensic laboratory system
Targets
75%
Performance Status
Due to the complexity of the targets, it is difficult to provide one overall statement summarizing performance. For this reason, a detailed breakdown of performance indicators and statistics for the forensic laboratory system is available in Supplementary Table 14. 2
Performance Summary
There has been a steady decrease in turnaround times for all Biology service requests.
Expected Results: Timely and high-quality scientific tools, techniques and information management technology
Performance Indicators
Number of files in the criminal records backlog
Targets
Elimination of the criminal records backlog in 2012 following completion of the Real Time Identification (RTID) Project
Performance Status
Not Met; As of March 31, 2009, there were 553,564 files in the criminal record backlog.
Performance Summary
The backlog is dependent on submission volume. The criminal record backlog will continue to fluctuate until the RTID project is fully implemented.
Performance Indicators
Partner satisfaction that the RCMP provides valuable support and services to the IM/IT community
Targets
75%
Performance Status
Mostly met; 72%
Performance Summary
The backlog is dependent on submission volume. The criminal record backlog will continue to fluctuate until the RTID project is fully implemented.
Performance Indicators
Partner satisfaction that the RCMP is a valued leader in the development of IM/IT solutions for interoperability
Targets
75%
Performance Status
Mostly met; 64%
Performance Summary
The backlog is dependent on submission volume. The criminal record backlog will continue to fluctuate until the RTID project is fully implemented.
Expected Results: High quality learning and training opportunities and support
Performance Indicators
Client satisfaction with the Canadian Police College Kirkpatrick Survey Model
Targets
Scale factor of 4 (i.e. 80%) (based on a scale of 1 to 5, where 1 refers to very dissatisfied and 5 refers to very satisfied)
Performance Status
Met all; 4.2
Performance Summary
In 2007-2008, results were reported at 4.2 on a scale of 1 to 5. No results are available for 2008-2009 as the survey is under review.
1 The RCMP recognizes that performance summary information from programs is largely output focused rather than a summary of outcomes; efforts are being made to correct this for future reporting.
2 FS&IS statistics Table 13
