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Service Standards

Firearms Licensing (Individuals)

Service standard

The Canadian Firearms Program (CFP) service standard to process a properly completed individual licence application is 45 days.

Performance target

The established performance target is 90%.

Performance Information

In 2016-17, 99% (2015-2016, 93 %; 2014-2015, 91%) of properly completed individual licence applications were processed and completed within 45 days.

Applying for Firearms Licence

The applicant must complete the Application for a Possession and Acquisition Licence Under the Firearms Act (For Individuals Aged 18 and Over) (form RCMP 5592/CAFC 921) and provide all of the required documentation.

All completed applications must be mailed to the CFP's Central Processing Site who will enter it into the Canadian Firearms Information System.

Service Feedback

If a client does not receive their licence within 45 days, they may call the CFP at 1-800-731-4000 and a client service representative will verify the reason for the delay. Clients are also able to verify the status of their licence application through the CFP's Online Services web portal.

Firearms Licensing (Businesses)

Service standard

The Canadian Firearms Program (CFP) service standard to process a properly completed business licence application is 55 days.

Performance target

The established performance target is 90%.

Performance Information

In 2016-17, 80% (2015-2016, 85 %; 2014-2015, 76%) of properly completed business licence applications were processed and completed within 55 days.

Applying for Firearms Licence

The applicant must complete the Application for a Firearms Licence for Businesses (Including Museums) (form RCMP 5486/CAFC 672) and provide all of the required documentation.

Service Feedback

The issuance of a business licence is the responsibility of the Chief Firearms Officer (CFO) of the province or territory where the business is located and all enquires are sent to the CFO of jurisdiction.

Authorizations to Transport Restricted and Prohibited Firearms (ATT)

Service standard

Authorizations to Transport are issued to eligible individuals requesting authorization to transport restricted and prohibited firearms.

Performance target

The established performance target is 100%.

Performance Information

In 2016-17, 100% (2015-2016, 100%; 2014-2015, 100%) of eligible individuals requesting authorization to transport restricted and prohibited firearms were issued an ATT.

Applying for (Authorization to Transport Restricted and Prohibited Firearms)

Individuals wishing to be issued an ATT for restricted and prohibited firearms must provide all of the information required on the Application for an Authorization to Transport Restricted Firearms and Prohibited Firearms (form RCMP 5490/CAFC 679).

The individual may apply by calling 1-800-731-4000 or by submitting the form directly to the Chief Firearms Officer (CFO) of the province or territory where the firearm will be transported.

Service Feedback

The issuance of an ATT is the responsibility of the CFO of the province or territory where the firearm will be transported and all enquires are sent to the CFO office of jurisdiction.

Authorizations to Carry Restricted Firearms and Certain Handguns (ATC)

Service standard

The CFP service standard to process a properly completed Authorization to Carry (ATC) application is 30 days.

Performance target

The performance target is 90%.

Performance Information

In 2016-17, 100% (2015-2016, 99 %; 2014-2015, 99%) of properly completed ATC applications were processed and completed within 30 days.

Applying for Authorizations to Carry

Individuals wishing to acquire an ATC must provide all of the information required on the Application for an Authorization to Carry Restricted Firearms and Prohibited Handguns (form RCMP 5491/CAFC 680).

The individual may apply by submitting the form directly to the Chief Firearms Officer (CFO) of the province or territory where the firearm will be carried.

Service Feedback

The issuance of an ATC is the responsibility of the CFO of the province or territory where the firearm will be carried and all enquires are to be sent to the CFO office of jurisdiction.

Registration of Firearms (Businesses)

Service standard

The Canadian Firearms Program (CFP) service standard to process a properly completed firearm registration application is 30 days.

Performance target

The performance target is 100%.

Performance Information

In 2016-17, 100% (2015-2016, 99 %; 2014-2015, 100%) of properly completed firearms registration applications (businesses) were processed and completed in 30 days.

Applying for Firearm Registration Certificate

The applicant must complete the Application to Register Firearms for Businesses (including Museums) (form RCMP 5489/CAFC 678) and provide all of the required information. The applicant may also submit an application to register online using the CFP's Business Web Services portal.

To register a firearm (restricted and prohibited firearms only), businesses must possess a valid business firearms licence for that class of firearm. The firearm will also need to be verified by an approved verifier if it has not yet been verified.

Service Feedback

If a client does not receive their registration certificate within 30 days, they may call the

CFP at 1-800-731-4000 and a client service representative will verify the reason for the delay.

Businesses receive a notification through the CFP's Business Web Services portal when a transfer is approved.

Firearms Transfer Application (Individuals and Businesses)

Service standard

The Canadian Firearms Program (CFP) service standard to process a properly completed firearm transfer application is 30 days.

Performance target

The performance target is 100%.

Performance Information

In 2016-17, 99% (2015-2016, 99%; 2014-2015, 98%) of properly completed firearms transfer applications (individuals and businesses) were processed and completed in 30 days.

Applying for Firearm Registration Certificate

The applicant must complete the Application to Register Restricted and Prohibited Firearms Acquired by Transfer (form RCMP 5492/CAFC 681) and provide all of the required information. An individual or business may also make application over the telephone by calling the CFP's 1-800 line. A firearms business applicant may also submit an application to register online using the CFP's Business Web Services portal.

Service Feedback

If a client does not receive a transfer confirmation within 30 days, they may call the CFP at 1-800-731-4000 and a client service representative will verify the reason for the delay.

For businesses, they will receive a notification through the CFP's Business Web Services portal when a transfer is approved.

For more information:

To learn about upcoming or ongoing consultations on proposed federal regulations, visit the Canada Gazette and Consulting with Canadians websites.