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Police/Public Agency Web Services (PWS) - Important Notice

Important notice - Maintenance

This service will be unavailable for use on Sunday, November 17, 2019, between 9 am and 12 pm (EST) due to maintenance. We apologize in advance for any inconvenience this may cause.

Current Users

Proceed to PWS - Current Users

New Users

There are currently two steps to getting set up to use Public Agency Web Services for firearms reporting. After the initial setup, you will only have one step to sign-in and use the service.

Registering for GCKey - Step 1

The first time you use the secure portal for reporting firearms, for security reasons, you will need to register yourself as a GCKey user and choose a permanent User ID and password. To begin the process, select the link below. You will be asked to accept the terms and conditions of use for GCKey, after which you can create your permanent User ID and password.

Sign-up for PWS - First Time Users

Follow the steps and read all of the instructions. If you have any problems during this process call 1-800-731-4000, extension 1045, Monday to Friday from 7:30 a.m. to 4:00 p.m. (Eastern Time) for assistance.

Registering to use Public Agency Web Services – Step 2

If not already logged in to GCKey, enter your permanent GCKey User ID and password on the GCKey screen and choose the Log In button. After logging in you will be presented with an RCMP application page. To register for PWS:

  • Enter all the required information.
  • When asked for yourtemporaryUser ID and password please enter those issued by the Canadian Firearms Program. The User ID and password are case sensitive so please enter them exactly as provided. If you no longer have these, please contact the support team by email at
  • After successfully completing PWS registration you will need to create three RCMP recovery questions. These are separate from the GCKey questions you have previously created.
  • After completing the RCMP recovery questions you will be able to access PWS.