Police/Public Agency Web Services

Canadian Firearms Program

• Firearms Reporting Service
• Public Agency Identification Number (PAIN) Service
• Online help
• Browser requirements
• Information Security
• Where do I go if I have questions about this service?

Firearms Reporting Service

Proceed to the secure site for reporting firearms

Public Agency Identification Number (PAIN) Service

Request a Public Agency Identification Number (PAIN) if you do not have one

NOTE: If available, RCMP Secure Portal may be used to access PWS

Proceed to the secure site for requesting a PAIN

Online help

On line help is provided for all of these services through the menu at the top of every screen.

Browser requirements

To access the secure web site you must use a Web browser that supports SSL (Secure Sockets Layer) with 128-bit 'strong' encryption.

The secure web site is best viewed with:

• 128-bit Microsoft Internet Explorer® (version 5.x or higher)
• 128-bit Netscape NavigatorT (version 4.77 or higher - but not version 6.x)

You can link directly to these sites to upgrade your version of browser software.

Information Security

Is my information secure?
The Canadian Firearms Information System web site uses the Entrust SSL Security Solution which provides secure e-commerce on the Internet. Through its Secure Sockets Layer (SSL) Web certificates, the solution identifies a Web site and encrypts communications between the browser and Web server. The Entrust SSL Security Solution delivers strong Web SSL security, trusted verification of the Web site's identity and 128-bit SSL data encryption during browser to Web server transmission. This is based on the same technology as numerous internet banking sites and offers a high level of security.

Individual and business clients are further protected by PIN and BIN passwords to access their data. There are processes in place to detect hackers and prevent them from breaking into your information. In addition image verification security has been added to some areas of the web site to enhance an already secure service.

Why can't I access the online service?
If you are using Internet Explorer and receive the error message "The page cannot be displayed" please verify your browser has 128-bit 'strong' encryption.

Notice to NETSCAPE users
Please be advised that Netscape browser software has not been fully tested for compatibility with our secure web site, and as such, we are unable to provide support for this product.

Notice to Web TV users
Please be advised that Web TV has not been fully tested for compatibility with our secure web site, and as such, we are unable to provide support for this product.

Where do I go if I have questions about this service?

• E-mail: publicagency@cfc-cafc.gc.ca
• Telephone: from anywhere in Canada or the United States by calling
  1-800-731-4000 extension 1045