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Canadian Firearms Program Secure Online Services

Browser requirements

If your device is more than five years old, your system may need an upgrade.

The Canadian Firearms Program (CFP) regularly updates its secure online services to ensure that they feature the highest security standard, which is Transport Layer Security (TLS) 1.2. The CFP encourages you to upgrade to TLS 1.2 so that your system is as secure as possible.

You may be able to access CFP services using other web browsers and recently released versions of supported browsers; however, they may not have been fully tested with the CFP's services. If you encounter difficulties while using these browsers, we recommend that you try again using a different browser or an earlier version of the same browser.

The CFP strongly suggests using a Windows-based computer in order to properly access the secure online services we offer. We cannot provide support for Internet-enabled mobile devices (including game systems, tablets, and smartphones), Linux devices, or Apple devices running macOS operating systems.

CFP online services require a level of security not currently supported by all types of browsers on all devices. While you may retain some functionality, we are unable to troubleshoot any issues you may have if you do not follow these recommendations.

Note:

The Canadian Firearms Program is not responsible for any difficulties or problems with downloading and installing software. Technical support is provided by the software suppliers.

To ensure that you have uninterrupted access to CFP services, your browser must

  • support TLS 1.0 or higher (TLS 1.2 is recommended)
  • have TLS 1.0 or higher enabled
  • have cookies enabled
  • have JavaScript enabled

If your browser does not meet these requirements, you may need to enable cookies and/or JavaScript or enable TLS 1.0, 1.1 and 1.2. If your system configuration and settings are not compatible and you choose not to upgrade or change them, you may not be able to access the CFP services.

What is a cookie and how is it used?

A cookie is a small text file that is placed on your computer when you visit a website. Cookies were created so that information could be saved between visits to a website. They collect and store information about you based on your browsing patterns and information you provide.

You may set an option on your browser to refuse cookies; however, you will not be able to obtain a GCKey or use the CFP's online services. If you choose this option, you can still use CFP services by phone, fax, mail, or in person.