Check the Status of your Application

Canadian Firearms Program

Our service standards to process a complete and accurate application are 45 days, including the 28-day legislated waiting period, for a licence application, and 30 days for a registration application.

If you have not received information concerning your application within those time frames, please call 1-800-731-4000 and one of our client representatives will check the reason for the delay.

Online Status Check

• What do I need to do before I can check the status of my licence application online?
• Browser requirements
• Proceed to Secure Site to Check the Status of your application
• Transfer of Firearms using the Internet
• About this service

What do I need to do before I can check the status of my licence application online?

• Licence Renewal
  You will need to provide your firearms licence number and other personal identification information. Once your identity has been confirmed, you can proceed to verify the status of your application.
• New Application
  You will need to provide some personal information before proceeding to verify the status of your licence application. You do not need to provide a firearms licence number since one will be issued only after your application has been approved.

Transfer of Firearms using the Internet

Web service for buying and selling firearms between licensed individuals is not currently available from the internet. To buy or sell a firearm the Call Centre will help you at
1-800-731-4000.

Browser requirements

To access the secure website you must use a web browser that supports SSL (Secure Sockets Layer) with 128-bit 'strong' encryption.

The secure website is best viewed with:

• 128-bit Microsoft Internet Explorer® (version 5.x or higher)
• 128-bit Netscape Navigator (version 4.77 or higher - but not version 6.x)

You can link directly to these sites to upgrade your version of browser software.

About this service

Is my information secure?
The Canadian Firearms Information System website uses the Entrust SSL Security Solution which provides secure e-commerce on the Internet. Through its
Secure Sockets Layer (SSL) web certificates, the solution identifies a website and encrypts communications between the browser and web server. The Entrust SSL Security Solution delivers strong web SSL security, trusted verification of the website's identity and 128-bit SSL data encryption during browser to web server transmission. This is based on the same technology as numerous internet banking sites and offers a high level of security.

Individual and business clients are further protected by PIN and BIN passwords to access their data. There are processes in place to detect hackers and prevent them from breaking into your information. In addition image verification security has been added to some areas of the website to enhance an already secure service.

Why can't I access the online service?
If you are using Internet Explorer and receive the error message "The page cannot be displayed" please verify your browser has 128-bit 'strong' encryption .

Notice to NETSCAPE users
Please be advised that Netscape browser software has not been fully tested for compatibility with our secure website, and as such, we are unable to provide support for this product.

Notice to Web TV users
Please be advised that Web TV has not been fully tested for compatibility with our secure website, and as such, we are unable to provide support for this product.

Where do I go if I have questions?

• If you have questions about the status of your application please contact the Central Processing Site at 1 800 731-4000.
• If you have technical difficulties, please contact E-Services Technical Help Desk at 1 800 731-4000 extension 1040 or e-mail.