Change Your Address Online

Canadian Firearms Program

Address Change Checklist

• What do I need to do before I can change my address on-line?
• Browser requirements
• Proceed to Secure Site to Change Your Address
• About this service

What do I need to do before I can change my address on-line?

You will need to provide your firearms licence number and other personal identification information. Once your identity has been confirmed, you can proceed to change your residence or mailing address online.

Browser requirements

To access the secure web site you must use a Web browser that supports SSL (Secure Sockets Layer) with 128-bit 'strong' encryption.

The secure web site is best viewed with:

• 128-bit Microsoft Internet Explorer® (version 5.x or higher)
• 128-bit Netscape Navigator (version 4.77 or higher - but not version 6.x)

You can link directly to these sites to upgrade your version of browser software.

Proceed to Secure Site to Change Your Address

About this service

Is my information secure?
The Canadian Firearms Information System web site uses the Entrust SSL Security Solution which provides secure e-commerce on the Internet. Through its
Secure Sockets Layer (SSL) Web certificates, the solution identifies a Web site and encrypts communications between the browser and Web server. The Entrust SSL Security Solution delivers strong Web SSL security, trusted verification of the website's identity and 128-bit SSL data encryption during browser to Web server transmission. This is based on the same technology as numerous internet banking sites and offers a high level of security.

Individual and business clients are further protected by PIN and BIN passwords to access their data. There are processes in place to detect hackers and prevent them from breaking into your information. In addition image verification security has been added to some areas of the web site to enhance an already secure service.

Why can't I access the online service?
If you are using Internet Explorer and receive the error message "The page cannot be displayed" please verify your browser has 128-bit 'strong' encryption .

Notice to NETSCAPE users
Please be advised that Netscape browser software has not been fully tested for compatibility with our secure web site, and as such, we are unable to provide support for this product.

Notice to Web TV users
Please be advised that Web TV has not been fully tested for compatibility with our secure web site, and as such, we are unable to provide support for this product.

Where do I go if I have questions about this service?
If you have any questions about the information on this page, please contact the CFP E-Services Technical Help Desk at 1 800 731-4000 extension 1040 Monday to Friday from 7:00 a.m. to 5:00 p.m. or e-mail us.