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Contact the Canadian Firearms Program

To report a public safety concern

If your concern is urgent or life threatening, call 911 or your local Police emergency number.

For non-urgent concerns, please call our toll-free number below during regular business hours and your call will be routed to the provincial Chief Firearms Officer for appropriate action.

CFP Contact Centre - Toll-Free Service

Contact us for information about firearms licensing, registration or transfers; questions about regulatory requirements; and for forms, applications, publications, or any other assistance.

Hours of Operation: Monday to Friday, 9:00 am to 5:00 pm nationwide

Telephone: 1 800 731-4000 (toll-free number)
Email: cfp-pcaf@rcmp-grc.gc.ca
Facsimile: 613-825-0297
Mail:
Royal Canadian Mounted Police
Canadian Firearms Program
Ottawa, ON K1A 0R2

Please note: we cannot respond to email inquiries regarding application status. If you would like to know the status of your application, please call us or submit your inquiry by fax or mail. Please allow 5 business days for faxed information.

Online Client Service Support

Service support for the CFP client web applications is available to assist users with our online services.

Hours of Operation: This non-emergency line is answered from Monday to Friday, 9:00 am to 5:00 pm (local time) nationwide.

Public Agents (Public Agency Web Services)

Telephone: 1-800-731-4000, ext. 1045 (English)
Email: PWS_SWASP@rcmp-grc.gc.ca

Individuals (Individual Web Services)

Telephone: 1-800-731-4000, ext. 1040 (English)
Email: cfp-pcaf@rcmp-grc.gc.ca

Businesses (Business Web Services)

Telephone: 1-800-731-4000, ext. 1059 (English)
Email: cfp-pcaf@rcmp-grc.gc.ca

Firearms Reference Table Online

Telephone: 1-800-731-4000, ext. 1082 (English)
Email: Web-FRT-TRAF@rcmp-grc.gc.ca

Police Hotline

Information about the Firearms Act and its regulations or Part III of the Criminal Code and ordering forms and training material from the Canadian Firearms Program are only a phone call away. You can also call for referrals to appropriate subject-matter experts.

Police

This non-emergency line is answered from 07:00 to 16:00 (Eastern Time), Monday to Friday.

Telephone: 1 800 731-4000, ext. 2064 (English)
Email: infopoliceinfo@rcmp-grc.gc.ca